North America’s leading diagnostics laboratory partnered with Tata Consultancy Services (TCS) to reimagine its patient requisition management system using Microsoft Azure AI. Historically, lab requisition processes were fragmented and relied on manual steps, causing inefficiencies. TCS implemented an Azure AI-infused cloud solution automating workflows across 500+ patient centers, processing 20,000+ requisitions daily with 30% higher efficiency and <5 min SLA. This collaboration showcases how Azure AI drives innovation and digital transformation in healthcare diagnostics.