Customer experience failures are costing businesses billions, driven by siloed data, poor channel selection, and voice latency issues. Discover how Twilio's Conversation Relay integrates seamlessly with Microsoft Foundry models to solve these critical challenges. Learn to build real-time intelligent voice interactions, leverage Azure's robust AI infrastructure, and rapidly deploy scalable solutions that eliminate guesswork and modernize your customer experience workflows.
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Alberto Montilla
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Dr. Montilla is an executive with more than 25 years of experience leading the creation of new products and services for businesses and consumers. At Twilio, he is leading the Voice Applications business and the Voice AI initiatives. His group focuses on defining the future of programmable communications, centered around automation at scale, data, and artificial intelligence to assist customers in delivering exceptional customer engagement.
Bio from: Microsoft Ignite 2025
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