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Brett Newcome

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Director of Marketing Technology GoTo Foods

Brett Newcome is Director of Marketing Technology at GoTo Foods, the platform company behind brands like Cinnabon, Auntie Anne’s, and Jamba. He leads the integration of marketing technologies that power personalized guest experiences and real-time customer engagement. Since joining in 2024, Brett has helped unify GoTo Foods’ data and marketing technology ecosystem, leveraging platforms like Amperity and Databricks to accelerate activation and drive smarter audience strategy. He brings over 15 years of experience in Digital Marketing, Customer Data with previous leadership roles at ADP, Randstad and Softcrylic, where he specialized in digital analytics and marketing initiatives for global brands.

Bio from: Data + AI Summit 2025

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Sponsored by: Amperity | Transforming Guest Experiences: GoTo Foods’ Data Journey with Amperity & Databricks

GoTo Foods, the platform company behind brands like Auntie Anne’s, Cinnabon, Jamba, and more, set out to turn a fragmented data landscape into a high-performance customer intelligence engine. In this session, CTO Manuel Valdes and Director of Marketing Technology Brett Newcome share how they unified data using Databricks Delta Sharing and Amperity’s Customer Data Cloud to speed up time to market. As part of GoTo’s broader strategy to support its brands with shared enterprise tools, the team: Unified loyalty, catering, and retail data into one customer view Cut campaign lead times from weeks to hours Activated audiences in real time without straining engineering Unlocked new revenue through smarter segmentation and personalization