Discover how Bell Canada harnessed cutting-edge AI technologies like Contact Centre AI and Infobot to revolutionize its customer service. This session delves into the tangible business outcomes achieved through these innovations, highlighting how Bell Canada enhanced its customer experience and operational efficiency. We'll explore the strategic use of AI tools that not only elevated the customer journey but also set new standards in service excellence. Learn about the practical steps and insights behind integrating advanced AI solutions to meet and surpass customer expectations, driving significant improvements in satisfaction and engagement. Join us for this Mini Talk at 'Meet the Experts, hosted by Google Cloud Consulting' at Expo. Seating is limited and on a first-come, first served basis; standing areas are available.

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