talk-data.com talk-data.com

M

Speaker

Manuel Valdes

1

talks

Chief Technology Officer GoTo Foods

Manuel Valdes serves as Chief Technology Officer at GoTo Foods, where he leads the company’s enterprise technology strategy and delivery. He is responsible for driving innovation across the company’s digital platforms, loyalty systems, customer data strategy and technology infrastructure, powering smarter, faster growth for GoTo Foods’ portfolio of seven iconic foodservice brands. A forward-thinking technology leader, Manuel brings over three decades of experience in digital transformation, enterprise architecture and customer experience innovation. Since joining GoTo Foods in 2023, he has been integral to the platform company’s efforts to modernize the company’s tech stack, unify data systems and streamline operations.

Bio from: Data + AI Summit 2025

Filter by Event / Source

Talks & appearances

1 activities · Newest first

Search activities →
Sponsored by: Amperity | Transforming Guest Experiences: GoTo Foods’ Data Journey with Amperity & Databricks

GoTo Foods, the platform company behind brands like Auntie Anne’s, Cinnabon, Jamba, and more, set out to turn a fragmented data landscape into a high-performance customer intelligence engine. In this session, CTO Manuel Valdes and Director of Marketing Technology Brett Newcome share how they unified data using Databricks Delta Sharing and Amperity’s Customer Data Cloud to speed up time to market. As part of GoTo’s broader strategy to support its brands with shared enterprise tools, the team: Unified loyalty, catering, and retail data into one customer view Cut campaign lead times from weeks to hours Activated audiences in real time without straining engineering Unlocked new revenue through smarter segmentation and personalization