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Victor Fung

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Victor Fung is a Partner Alliance Manager focused on the strategic collaboration with Microsoft. He is responsible for accelerating joint innovation through Twilio's integration with Azure AI Foundry. His background in the technology industry, has lead to fostering partnerships that deliver meaningful customer outcomes at the intersection of communications and AI.

Over the two years, there has been strong momentum in the Twilio-Microsoft partnership, enabling developers and enterprises to build powerful, AI-enhanced communication solutions. His work bridges cloud platforms and programmable communications, helping organizations modernize their customer engagement strategies.

At Microsoft Ignite, Victor will share insights on Twilio's Conversation Relay solution, demonstrating how businesses can leverage this technology to create seamless, intelligent communication experiences with Azure AI Foundry models.

Bio from: Microsoft Ignite 2025

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Customer experience failures are costing businesses billions, driven by siloed data, poor channel selection, and voice latency issues. Discover how Twilio's Conversation Relay integrates seamlessly with Microsoft Foundry models to solve these critical challenges. Learn to build real-time intelligent voice interactions, leverage Azure's robust AI infrastructure, and rapidly deploy scalable solutions that eliminate guesswork and modernize your customer experience workflows.