Hong Gao is a Senior Director of Product Management at Microsoft, leading Azure Monitor Application Insights, Metric platform, and driving the next generation of AI-powered observability across cloud and GenAI workloads. She pioneered initiatives like GenAI Observability and reimaging Azure Monitor vNext. Her work focuses on transforming traditional telemetry into agentic, intent-driven systems that monitor LLM agents’ health, grounding, and reliability at scale. She is passionate about bridging product, engineering, and AI innovation to help enterprises gain trust, efficiency, and insight in the era of autonomous systems.