Melissa is a Senior Manager of Professional Services, leading a high-performing team of engineers and project managers focused on GitHub services and DevOps transformation for enterprise clients across the globe. With over 15 years of experience in cloud service delivery and client engagement, Melissa specializes in driving scalable, secure, and collaborative engineering solutions that accelerate innovation. Passionate about bridging business outcomes with technical excellence, she partners closely with stakeholders to optimize developer productivity and ensure seamless adoption of GitHub technologies. At Ignite, Melissa brings real-world insights into platform modernization, DevSecOps best practices, and managing change at scale.