On today’s episode, we’re joined by Scott Hurff, Founder & Chief Product Officer at Churnkey, a platform built to supercharge every part of customer retention and optimize your company’s growth.

We talk about:

• Scott’s background and the story of Churnkey.
• What a good SaaS product needs.
• Ensuring company alignment when it comes to design.
• Balancing flexibility, power and ease of use.
• How pricing impacts customer retention.
• How to raise SaaS prices without losing customers.

Scott Hurff - https://www.linkedin.com/in/scotthurff/ Churnkey - https://www.linkedin.com/company/churnkey/

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