Ragnar Heil is a Business Development Manager Microsoft at HanseVision/Bechtle and a Microsoft MVP for M365 and Copilot. With 26+ years of experience, his expertise includes Office Productivity, AI-powered Modern Work, Security, Compliance, Governance, and Content Management. He is a founding member of Germany's Working Out Loud community, co-hosts the Alex & Ragnar Show and Guardians of M365 Governance, and contributes as a blogger, podcaster, and tech hardware reviewer. Heil holds a Master of Arts in Social Science and an Executive MBA.