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| Title & Speakers | Event |
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Reducing Churn, Minimizing the Impulsive Decision to Cancel with Baird Hall
2024-01-22 · 13:00
Baird Hall
– SaaS Builder and Co-Founder
@ Churnkey
On today’s episode, we’re joined by Baird Hall, SaaS Builder and Co-Founder at Churnkey, the platform which supercharges every part of customer retention, helping companies optimize growth. We talk about: Advantages & disadvantages of various pricing model & their impact on churnThe 4 different types of churnDos & don’ts for SaaS startups to reduce churnImportant data to capture around customer cancellationsHow customer reactivations are a big, often neglected opportunity for SaaS companies |
SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations |
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