In data science, the push for unbiased machine learning models is evident. So much effort is made into ensuring the products we create are done thoughtfully and correctly, but are we investing the same effort in ensuring our teams, the very architects of these models, are diverse and inclusive? Bias in data can lead to skewed results, and similarly, a lack of diversity in teams can result in narrow perspectives. As we prioritize building diversity and inclusion into our data, it's equally crucial to embed these principles within our teams. So, who is best equipped to guide us in integrating DEI from a data perspective? Tracy Daniels is the Chief Data Officer for Truist Financial Corporation. She leads the team responsible for Truist’s enterprise data capabilities, including strategy, governance, data platform delivery, client, master & reference data, and the centers of excellence for business intelligence visualization and artificial intelligence & machine learning. She is also the executive sponsor for Truist’s Enterprise Technology & Operations Diversity Council. Daniels joined Truist in 2018. She has more than 25 years of banking and technology experience leading high performing technology portfolio, development, infrastructure and global operations organizations. Tracy enjoys participating in civic and philanthropic endeavors including serving on the Georgia State University Foundation Board of Trustees. She has been recognized as a National 2013 WOC STEM Rising Star award recipient, the 2017 Working Mother magazine Mother of the Year recipient, and a 2021 Women In Technology (WIT) Women of the Year in STEAM finalist. In the episode Tracy and Richie discuss Truist's approach to Diversity, Equity, and Inclusion (DEI) and its alignment with the company's purpose and values, the distinction between diversity and inclusion, the positive outcomes of implementing DEI correctly, the importance of not missing opportunities both externally with customers and internally with talent, the significance of aligning diversity programs with business metrics and hiring to promote DEI, considerations for job advertisements that appeal to a diverse audience, and much more.  Links mentioned in the show: McKinsey on Diversity and InclusionBrookings Piece on Mitigating Bias in DataAlgorithmic Justice LeagueEuropean Legislation on Data and DiversityCourse: AI EthicsRadar: Data & AI Literacy Edition

Summary The position of Chief Data Officer (CDO) is relatively new in the business world and has not been universally adopted. As a result, not everyone understands what the responsibilities of the role are, when you need one, and how to hire for it. In this episode Tracy Daniels, CDO of Truist, shares her journey into the position, her responsibilities, and her relationship to the data professionals in her organization.

Announcements

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Interview

Introduction How did you get involved in the area of data management? Can you describe what your path to CDO of Truist has been?

As a CDO, what are your responsibilities and scope of influence?

Not every organization has an explicit position for the CDO. What are the factors that determine when that should be a distinct role?

What is the relationship and potential overlap with a CTO?

As the CDO of Truist, what are some of the projects/activities that are vying for your time and attention? Can you share the composition of your teams and how you think about organizational structure and integration for data professionals in your company? What are the industry and business trends that are having the greatest impact on your work as a