François Martel is Field CTO at NeuBird.ai, where he transforms enterprise IT operations through Generative AI. With over two decades of experience including leadership roles at Amazon, François addresses the core challenges of modern SRE teams—alert fatigue, complex investigations, and resource constraints. Through Hawkeye, NeuBird's AI-powered SRE teammate, he helps organizations reduce incident resolution time by up to 90%, enabling engineering teams to shift from dashboard monitoring to strategic innovation. François brings deep expertise in cloud architecture, machine learning, and distributed systems, backed by advanced certifications in AWS and Kubernetes. A recognized thought leader in human-AI collaboration, François speaks at industry events like SREday about the future of IT operations and building resilient engineering teams that leverage AI as a trusted partner rather than just another tool. .