Generative AI is changing the game, unlocking significant value across the communication service provider (CSP) value chain, and changing how CSPs and their customers interact with technology. Generative AI is enabling new monetization, network, and customer experience models. In this session we will share how Google Cloud is helping CSPs become an AI-driven Telecom. We will share how our CSPs customers are implementing gen AI to improve online self service, increase effectiveness of agent assisted interactions, create optimized next best offers, automate network operations, and ensure data security and compliance at scale.
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Ankur Jain
2
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Ankur is Chief Cloud and Data Modernization Officer at Acxiom. Ankur leads Acxiom's product and data engineering transformation by leveraging public cloud platforms, modern architectures, and artificial intelligence to enhance performance, scalability, and security. His focus is to help clients modernize their mar-tech stack, support their in-housing initiatives, and enable personalization at scale.
Bio from: Data + AI Summit 2025
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Discover the cutting-edge technologies and strategic advancements with Google Distributed Cloud's (GDC) 2024 roadmap. GDC's latest innovations will empower your organization to accelerate digital transformation, optimize operations, and gain a competitive advantage. Explore new features that enhance data management, drive AI-powered insights, and strengthen security across distributed cloud environments. A valuable roadmap for business leaders, IT decision-makers, and technology professionals seeking to leverage the full potential of GDC in 2024.
Click the blue “Learn more” button above to tap into special offers designed to help you implement what you are learning at Google Cloud Next 25.