Many organizations strive toward data-driven, yet most of them struggle to get relevant insights to the right stakeholders in a timely manner, resulting in a reactive rather than proactive approach. Given a world of fast-paced data intake and customer expectations of real-time, drawing insights and making decisions faster are critical paths to building timely and contextual relevance with customers. Join Murli Buluswar, Head of Analytics - US Personal Bank at Citi, to learn how delivering preemptive solutions though leveraging next generation technologies increases operational efficiency. Murli will discuss how to use conversational Generative AI to increase democratization of intelligence and reduce the friction between data, insight, decision, and outcome.
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Speaker
Murli Buluswar
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Murli Buluswar is an analytical and strategic C-Suite Financial Services Leader, successful in building alignment and achieving commercial success by harnessing data-driven decision-making. Murli’s experience is in simplifying and surgically automating business processes, while guiding business model innovation. As a former member of The Operating Committee of a Fortune 100 firm, he is skilled at influencing board members and senior leaders to expand innovative thinking, lead execution, and build relevance in a world of data and digital innovation. Murli has inspired the strategy of a large global organization in a mature industry, helping reduce operating costs, improve loss ratios, and increase sales on the basis of deeper understanding of operations. Effective May 2019, Murli is The Head of U.S. Consumer Analytics at Citi, leading a team of 400+ analytics professionals to support Citi’s vision to build a best in class digital marketing consumer bank.
Bio from: Data Universe 2024
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