Data is revolutionising our world, yet many companies fail to harness its value. What needs to be done for CEOs to see the value of having analytics as part of the executive inner circle? Unfortunately, many analytics teams struggle to move past the common challenges of fostering analytics literacy, getting executive buy-in for more investment in data and analytics and showcasing the value delivered into the business. How can analytics leaders make their discipline an indispensable superpower in their organisation? In this episode of Leaders of Analytics, long-time analytics C-suite executive Murli Buluswar gives us the formula for success. Murli is Head of Analytics, US Consumer Bank at Citi, and leads a team of almost 600 analytics professionals. He reports directly to the CEO and his team is responsible for supplying the rest of the organisation with insights and data-driven solutions that lead to better customer experience and engagement. In this episode of Leaders of Analytics, Murli explains: How to position an analytics function as a key strategic enablerHow Citi’s analytics department picks and validates the most valuable use cases to work onHow to foster the skills and organisational discipline to push analytics into the rest of the organisationHow to measure and communicate an analytics team’s impact on the company and its customersWhat’s required of analytics leaders to elevate their function to the C-suite, and much more.Murli Buluswar on LinkedIn Previous episode: Why Sport is Leading the Analytics Revolution with Ari Kaplan
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Murli Buluswar
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Murli Buluswar is an analytical and strategic C-Suite Financial Services Leader, successful in building alignment and achieving commercial success by harnessing data-driven decision-making. Murli’s experience is in simplifying and surgically automating business processes, while guiding business model innovation. As a former member of The Operating Committee of a Fortune 100 firm, he is skilled at influencing board members and senior leaders to expand innovative thinking, lead execution, and build relevance in a world of data and digital innovation. Murli has inspired the strategy of a large global organization in a mature industry, helping reduce operating costs, improve loss ratios, and increase sales on the basis of deeper understanding of operations. Effective May 2019, Murli is The Head of U.S. Consumer Analytics at Citi, leading a team of 400+ analytics professionals to support Citi’s vision to build a best in class digital marketing consumer bank.
Bio from: Data Universe 2024
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