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Amulya Gupta

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Senior NLP Data Scientist ServiceNow

Amulya is a Senior NLP Scientist at ServiceNow, bringing a unique blend of technical expertise and business acumen. He holds an MBA and a PhD in Computer Science, specializing in NLP. Before joining ServiceNow, he contributed to Nationwide Insurance and TCS, with additional experience from internships at Microsoft and EY. His diverse background enables him to lead complex projects, bridging AI innovation with real-world impact. Amulya continues to push the boundaries of NLP, driving advancements at ServiceNow while contributing to the internal tech community.

Bio from: Data + AI Summit 2025

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ServiceNow ‘Walks the Talk’ With Databricks: Revolutionizing Go-To-Market With AI

At ServiceNow, we’re not just talking about AI innovation — we’re delivering it. By harnessing the power of Databricks, we’re reimagining Go-To-Market (GTM) strategies, seamlessly integrating AI at every stage of the deal journey — from identifying high-value leads to generating hyper-personalized outreach and pitch materials. In this session, learn how we’ve slashed data processing times by over 90%, reducing workflows from an entire day to just 30 minutes with Databricks. This unprecedented speed enables us to deploy AI-driven GTM initiatives faster, empowering our sellers with real-time insights that accelerate deal velocity and drive business growth. As Agentic AI becomes a game-changer in enterprise GTM, ServiceNow and Databricks are leading the charge — paving the way for a smarter, more efficient future in AI-powered sales.