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In a world where AI is revolutionizing API documentation, many wonder: “Why can’t we just use AI to write the docs?” At Twilio, we’ve explored this question deeply. Our Developer Education team found that while generative AI is powerful, it still carries too much risk to be used as an autonomous customer-facing agent. Instead, we use AI to amplify our small team’s impact by automating repetitive tasks, freeing us to focus on high-value, accuracy-critical work.

This talk shares our journey building and deploying AI agents to streamline documentation workflows, support over 100 product managers, and empower less-technical colleagues to contribute. Attendees will learn practical strategies for integrating agentic AI into documentation processes, how to balance automation with human oversight, and ideas for taking their own docs to the next level. This session is ideal for anyone interested in the intersection of AI, APIs, and documentation, especially those on short-staffed teams seeking scalable solutions.

🚀 Let's talk about what it actually takes to establish and succeed with PLG motion at your SaaS company.

⏰ Schedule (CET) 17:00 - 17:05 Intros 17:05 - 18:00 Presentation and Q&A

✨ About the Organizers We're on a mission to help companies discover and deliver great products faster. We do this by empowering our community to share knowledge generously. Through our consulting engagements, we do all the hands-on and unglamorous work of a Product Manager on an Interim basis (3-12 months). We onboard fast, align teams, and deliver outcomes. 😉 👋 Join the conversation on Telegram. 📲 Connect with us on LinkedIn. 📺 Watch our previous talks here. 🚀 Would you like to attend one of our in-person events? Check the calendar here. 💌 Don't forget to subscribe to our newsletter to be up-to-date with the latest Product News. 🤩 Step Up: Do you want to speak at our next events? Email [email protected]

On commence l'année 2024 avec le prochain meetup "Generative AI Paris" qui aura lieu à 19h le mercredi 17 Janvier dans les locaux de Back Market, au 199 rue Championnet, 75018 Paris ! Ce n'est pas écris back market mais c'est bien au 199 :).

Nous pourrons être 100 sur places, normalement avec les désistements tous les inscrits vont pouvoir entrer, si vous êtes sur liste d'attente merci de ne pas venir, nous mettrons les vidéos en ligne plus tard.

Pour ceux qui veulent suivre en ligne les talks : https://backmarket.zoom.us/j/98714742105?pwd=WTVNTFhIMnpzUzBIMTBHWnMwN080Zz09

Le code : "genai".

Nous aurons 3 talks:

🎤 Talk n°1 : Florian VALEYE et Thomas LAVIE - Back Market Monster AI - from concept to production. Ils feront un retour d'expérience sur la construction de la plateforme GenAI interne chez Backmarket

🎤 Talk n°2 : Julien Heissat et Raphaël Carriero - muchbetter Conversations avec des clients fictifs IA réalistes Ils présenteront les défis à réaliser une IA conversationnelle pour prendre rendre un échange verbal le plus réaliste possible.

🎤 Talk n°3 : Jean-Louis Quéguiner - Gladia Jean-Louis expliquera comment Gladia vous permet de tirer le maximum de data de son audio.

🍸 Cocktail et Discussions, l'occasion parfaite pour discuter, échanger des idées, et peut-être même initier des collaborations fructueuses avec d'autres passionnés de l'IA Générative.

En attendant l'événement, vous pouvez retrouver les anciens talks sur la chaîne Youtube.

À très vite, Maria, Damien, Nikolay et Maxime

In today’s episode of SaaS Scaled, we’re talking to Maria Thomas. Maria is Chief Product Officer at Buffer, a SaaS company building a social media and organic marketing platform for small businesses. Maria focuses on the design elements of marketing and engineering.    We chat about the main problems Buffer solves and how it came into being, and Maria talks about the importance of transparency within SaaS companies and the benefits of being a value-driven company.   We go on to discuss the future — how are Web3, decentralization, and other emerging technologies changing the way the internet works and how people monetize their work? Maria talks about vision and how Buffer defines its vision in a more narrow sense.   This episode is brought to you by Qrvey The tools you need to take action with your data, on a platform built for maximum scalability, security, and cost efficiencies. If you’re ready to reduce complexity and dramatically lower costs, contact us today at qrvey.com. Qrvey, the modern no-code analytics solution for SaaS companies on AWS.