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The Data Product Management In Action podcast, brought to you by executive producer Scott Hirleman, is a platform for data product management practitioners to share insights and experiences. In this episode, host Frannie Helforoush talks with our host Nick Zervoudis, Head of Product at CKDelta and founder of Value from Data and AI, about his new course designed to help data teams deliver maximum impact. Nick discusses the growing importance of being value-focused amidst economic challenges like inflation and layoffs. Tailored for data product managers and consultants, the cohort-based course emphasizes opportunity discovery, valuation, and aligning data initiatives with business profitability. Hosted on Maven, the interactive format fosters peer learning. Check out Nick's course on Maven and tune in to learn how to ensure your data and AI efforts deliver tangible results. About our host Frannie Helforoush: Frannie's journey began as a software engineer and evolved into a strategic product manager. Now, as a data product manager, she leverages her expertise in both fields to create impactful solutions. Frannie thrives on making data accessible and actionable, driving product innovation, and ensuring product thinking is integral to data management. Connect with Frannie on LinkedIn. Meet our Guest Nick Zervoudis: Nick is Head of Product at CKDelta, an AI software business within the CKHutchison Holdings group. Nick oversees a portfolio of data products and works with sister companies to uncover new opportunities to innovate using data,analytics, and machine learning.Nick's career has revolved around data and advanced analytics from day one,having worked as an analyst, consultant, product manager, and instructor for startups, SMEs, and enterprises including PepsiCo, Sainsbury's, Lloyds BankingGroup, IKEA, Capgemini Invent, BrainStation, QuantSpark, and Hg Capital. Nick is also the co-host ofLondon's Data Product Management meetup, and speaks and writes regularly about data & AI product management. Connect with Nick on LinkedIn. Core offerings delivered by Value from Data & AI: Data product management training Fractional Data Product Manager Data startup advisory 1:1 coaching One-off data and AI discovery projects Data monetization advisory All views and opinions expressed are those of the individuals and do not necessarily reflect their employers or anyone else.  Join the conversation on LinkedIn.  Apply to be a guest or nominate someone that you know.  Do you love what you're listening to? Please rate and review the podcast, and share it with fellow practitioners you know. Your support helps us reach more listeners and continue providing valuable insights! 

S1 Ep#30: From Engineering to Data Strategy: Driving AI and Decision-Making The Data Product Management In Action podcast, season 1, is brought to you by Soda and executive producer Scott Hirleman, is a platform for data product management practitioners to share insights and experiences. Our guest this week is Theo Bell, a data product manager. She chats with host Nick Zerviudis and shares her transition from mechanical engineering to roles at Goldman Sachs and Palantir, emphasizing the importance of data integration in strategic decision-making. She discusses how Palantir helped a manufacturer prioritize client orders during raw material shortages and explores the challenges of convincing stakeholders to adopt new data models, advocating for production-ready pilots over proof-of-concepts. Theo also offers insights on fostering AI adoption within organizations, using a news summarization tool for a CEO as an example. She recommends the GTD framework and Surrounded by Idiots for enhancing productivity and communication. About our Host Nick Zervoudis: Nick is Head of Product at CKDelta, an AI software business within the CK Hutchison Holdings group. Nick oversees a portfolio of data products and works with sister companies to uncover new opportunities to innovate using data, analytics, and machine learning. Nick's career has revolved around data and advanced analytics from day one, having worked as an analyst, consultant, product manager, and instructor for startups, SMEs, and enterprises including PepsiCo, Sainsbury's, Lloyds Banking Group, IKEA, Capgemini Invent, BrainStation, QuantSpark, and Hg Capital. Nick is also the co-host of London's Data Product Management meetup, and speaks & writes regularly about data & AI product management. Connect with Nick on LinkedIn and through his newsletter, Value from Data & AI. About our Guest Theo Bell: Theo is the Head of AI Product at Rimes, where she leads the company’s efforts to leverage AI technology in order to provide cutting-edge data management solutions to clients. Previously, Theo held key roles at Palantir Technologies and Goldman Sachs, where she enabled various industries to leverage data through AI/ML-driven software, notably Airbus' Skywise platform, the NHS, and the UK Ministry of Defense. Theo is dedicated to using AI and technology for global challenges, particularly in improving health, enhancing society, and fostering sustainable businesses. She holds a PhD in Engineering from the University of Cambridge.  Connect with Theo in LinkedIn. All views and opinions expressed are those of the individuals and do not necessarily reflect their employers or anyone else.  Join the conversation on LinkedIn.  Apply to be a guest or nominate someone that you know.  Do you love what you're listening to? Please rate and review the podcast, and share it with fellow practitioners you know. Your support helps us reach more listeners and continue providing valuable insights!    .

The Data Product Management In Action podcast, brought to you by Soda and executive producer Scott Hirleman, is a platform for data product management practitioners to share insights and experiences.  In Episode 24 of Data Product Management in Action, our host Nick Zervoudis is joined byTefi Trabuchi, Data Platform Product Manager at SumUp, to discuss her experience transforming a reactive data platform team into a user-focused, strategy-driven powerhouse. Tefi shares how she tackled challenges like burnout, prioritization struggles, and resistance to product practices such as user research and OKRs. She highlights the pivotal role of user interviews in shifting mindsets and the delicate balance between reducing risk, ensuring compliance, and driving innovation. Tefi also emphasizes the value of clear communication and curiosity when working in highly technical domains. This episode offers practical insights for product managers navigating the complexities of data, AI, and machine learning. About our host Nick Zervoudis: Nick is Head of Product at CKDelta, an AI software business within the CKHutchison Holdings group. Nick oversees a portfolio of data products and works with sister companies to uncover new opportunities to innovate using data,analytics, and machine learning.Nick's career has revolved around data and advanced analytics from day one,having worked as an analyst, consultant, product manager, and instructor for startups, SMEs, and enterprises including PepsiCo, Sainsbury's, Lloyds BankingGroup, IKEA, Capgemini Invent, BrainStation, QuantSpark, and Hg Capital. Nick is also the co-host ofLondon's Data Product Management meetup, andspeaks & writes regularly about data & AI product management. Connect with Nick on LinkedIn. About our guest Tefi Trabuchi:Tefi is a Data Platform Product Manager at SumUp, where she focuses on making sure our data tools are not only secure and efficient but also provide a smooth user experience for our internal teams. Before this, she led the development of an in-house Data Observability tool at Glovo, introducing governance rules and SLAs for key datasets. Tefi enjoys working closely with teams to create practical solutions that make accessing and using data easier and more intuitive, so everyone can make more informed decisions faster. Connect with Tefi on LinkedIn. All views and opinions expressed are those of the individuals and do not necessarily reflect their employers or anyone else.  Join the conversation on LinkedIn.  Apply to be a guest or nominate someone that you know.  Do you love what you're listening to? Please rate and review the podcast, and share it with fellow practitioners you know. Your support helps us reach more listeners and continue providing valuable insights!              

The Data Product Management In Action podcast, brought to you by Soda and executive producer Scott Hirleman, is a platform for data product management practitioners to share insights and experiences.  In Season 01, Episode 20, Nick is back and this time he is chatting with Ganesh Prasad. They dive into Ganesh's background as a data product manager and his journey from data science to product management. The discussion leads into the differences between internal and external products, the importance of user interviews and discovery, and the challenges and advantages of working in big tech and financial industries. Follow along as Ganesh shares some valuable tips and explains the importance of having a product mindset. About our host Nick Zervoudis: Nick is Head of Product at CKDelta, an AI software business within the CK Hutchison Holdings group. Nick oversees a portfolio of data products and works with sister companies to uncover new opportunities to innovate using data, analytics, and machine learning. Nick's career has revolved around data and advanced analytics from day one, having worked as an analyst, consultant, product manager, and instructor for startups, SMEs, and enterprises including PepsiCo, Sainsbury's, Lloyds Banking Group, IKEA, Capgemini Invent, BrainStation, QuantSpark, and Hg Capital. Nick is also the co-host of London's Data Product Management meetup, and speaks and writes regularly about data and AI product management. Connect with Nick on LinkedIn.   About our guest Ganesh Prasad: Ganesh is a Senior Product Lead in the Data Analytics division at Salesforce, bringing over 5 years of experience in data product management from both Salesforce and Mastercard. He has a proven track record of successfully launching and scaling products that meet customer needs. Ganesh has successfully managed and developed analytics, ML, and AI products across various domains, including marketing analytics, fraud detection, revenue forecasting, and platform optimization. Transitioning from a data scientist to a product manager, Ganesh is passionate about the intersection of data and product development. He leads the PM Community of Practice for the Data Analytics division at Salesforce and dedicates his spare time to mentoring others in the field. Connect with Ganesh on LinkedIn.  All views and opinions expressed are those of the individuals and do not necessarily reflect their employers or anyone else.  Join the conversation on LinkedIn.  Apply to be a guest or nominate someone that you know.  Do you love what you're listening to? Please rate and review the podcast, and share it with fellow practitioners you know. Your support helps us reach more listeners and continue providing valuable insights!   

The Data Product Management In Action podcast, brought to you by Soda and executive producer Scott Hirleman, is a platform for data product management practitioners to share insights and experiences. 

In Season 01, Episode 16,  we introduce another one of our amazing hosts, Nick Zervoudis. Nick is the head of Products for Data and AI at CKDelta. He shares his journey into product management and discusses his dual roles, managing data monetization products and consulting for sister companies. We will discuss Nick’s career highlights, key successes, and challenges. Get to know Nick and learn about journey into the field of Data Product management!  About our host Nick Zervoudis: Nick is Head of Product at CKDelta, an AI software business within the CK Hutchison Holdings group. Nick oversees a portfolio of data products and works with sister companies to uncover new opportunities to innovate using data, analytics, and machine learning. Nick's career has revolved around data and advanced analytics from day one, having worked as an analyst, consultant, product manager, and instructor for startups, SMEs, and enterprises including PepsiCo, Sainsbury's, Lloyds Banking Group, IKEA, Capgemini Invent, BrainStation, QuantSpark, and Hg Capital. Nick is also the co-host of London's Data Product Management meetup, and speaks & writes regularly about data & AI product management. Connect with Nick on LinkedIn.  
All views and opinions expressed are those of the individuals and do not necessarily reflect their employers or anyone else. 

Join the conversation on LinkedIn.  Apply to be a guest or nominate someone that you know. 

Do you love what you're listening to? Please rate and review the podcast, and share it with fellow practitioners you know. Your support helps us reach more listeners and continue providing valuable insights! 

This week I’m chatting with Caroline Zimmerman, Director of Data Products and Strategy at Profusion. Caroline shares her journey through the school of hard knocks that led to her discovery that incorporating more extensive UX research into the data product design process improves outcomes. We explore the complicated nature of discovering and building a better design process, how to engage end users so they actually make time for research, and why understanding how to navigate interdepartmental politics is necessary in the world of data and product design. Caroline reveals the pivotal moment that changed her approach to data product design, as well as her learnings from evolving data products with the users as their needs and business strategies change. Lastly, Caroline and I explore what the future of data product leadership looks like and Caroline shares why there's never been a better time to work in data.

Highlights/ Skip to:

Intros and Caroline describes how she learned crucial lessons on building data products the hard way (00:36) The fundamental moment that helped Caroline to realize that she needed to find a different way to uncover user needs (03:51) How working with great UX researchers influenced Caroline’s approach to building data products (08:31) Why Caroline feels that exploring the ‘why’ is foundational to designing a data product that gets adopted (10:25) Caroline’s experience building a data model for a client and what she learned from that experience when the client’s business model changed (14:34) How Caroline addresses the challenge of end users not making time for user research (18:00) A high-level overview of the UX research process when Caroline’s team starts working with a new client (22:28) The biggest challenges that Caroline faces as a Director of Data Products, and why data products require the ability to navigate company politics and interests (29:58) Caroline describes the nuances of working with different stakeholder personas (35:15) Why data teams need to embrace a more human-led approach to designing data products and focus less on metrics and the technical aspects (38:10) Caroline’s closing thoughts on what she’d like to share with other data leaders and how you can connect with her (40:48)

Quotes from Today’s Episode “When I was first starting out, I thought that you could essentially take notes on what someone was asking for, go off and build it to their exact specs, and be successful. And it turns out that you can build something to exact specs and suffer from poor adoption and just not be solving problems because I did it as a wish fulfillment, laundry-list exercise rather than really thinking through user needs.” — Caroline Zimmerman (01:11)

“People want a thing. They’re paying for a thing, right? And so, just really having that reflex to try to gently come back to that why and spending sufficient time exploring it before going into solution build, even when people are under a lot of deadline pressure and are paying you to deliver a thing [is the most important element of designing a data product].” – Caroline Zimmerman (11:53)

“A data product evolves because user needs change, business models change, and business priorities change, and we need to evolve with it. It’s not like you got it right once, and then you’re good for life. At all.” – Caroline Zimmerman (17:48)

“I continue to have lots to learn about stakeholder management and understanding the interplay between what the organization needs to be successful, but also, organizations are made up of people with personal interests, and you need to understand both.” – Caroline Zimmerman (30:18)

“Data products are built in a political context. And just being aware of that context is important.” – Caroline Zimmerman (32:33)

“I think that data, maybe more than any other function, is transversal. I think data brings up politics because, especially with larger organizations, there are those departmental and team silos. And the whole thing about data is it cuts through those because it touches all the different teams. It touches all the different processes. And so in order to build great data products, you have to be navigating that political context to understand how to get things done transversely in organizations where most stuff gets done vertically.” – Caroline Zimmerman (34:37)

“Data leadership positions are data product expertise roles. And I think that often it’s been more technical people that have advanced into those roles. If you follow the LinkedIn-verse in data, it’s very much on every data leader’s mind at the moment:  how do you articulate benefits to your CEO and your board and try to do that before it’s too late? So, I’d say that’s really the main thing and that there’s just never been a better time to be a data product person.” – Caroline Zimmerman (37:16)

Links Profusion: https://profusion.com/ Caroline Zimmerman LinkedIn: https://www.linkedin.com/in/caroline-zimmerman-4a531640/ Nick Zervoudis LinkedIn: https://www.linkedin.com/in/nzervoudis/ Email: mailto:[email protected]