Agentic AI is swiftly transforming opportunities and risks in financial services. As banks use AI for secure experiences, criminals exploit these same technologies to create sophisticated scams and expand mule networks. OpenAI’s research underscores the urgency of these challenges. In this keynote, BioCatch will show how behavioral biometrics and fraud analytics, powered by Microsoft Cloud, help banks disrupt scams, dismantle mule networks, and rebuild digital trust worldwide.