Do you ever feel like you've got the analytics blues because you see what needs to happen, and it's something innovative, and all the signals say it's the right thing to do... but the realities of organizational life are a brick wall on the path to progress? Welcome to corporate life, buddy. That's just the way it is! Or...is it? On this episode, the gang sits down with Evan LaPointe and gets him to jam a bit -- literally at first, and then figuratively -- about organizational dynamics, the tradeoffs between personality types, and why it can be counterproductive to always try to cater to all of the different psychologies and mindsets in any given meeting. And round tables. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
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2017 was a big year for both the digital analytics industry and for the Digital Analytics Power Hour. Join us, won't you, as we (figuratively!) gaze upon our navels? From the traction the #womeninanalytics movement gained on multiple fronts, to the looming promise of machine learning and AI getting a real foothold in the field, to the podcast finally adding a co-host who is universally admired, we had a lot to talk about! We had a LOT to talk about. Trust us, we edited this episode down heavily! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Have you learned R yet? No? Well, then Tim is disappointed in you. Or, maybe that's totally okay! Way back on episode #035, we asked the question if data science was the future of digital analytics. We concluded...maybe...for some. On this episode, we dive deeper into what the career options are for digital analysts with longtime digital analytics industry recruiting and staffing maven Corry Prohens, founder and CEO of IQ Workforce. The good news? There are lots of options (if you find your passion and follow it)! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
The conceit of this podcast is having real analysts hang out with each other -- enjoying each other's company and talking a little shop. But, for you, dear listener, that hanging out is occurring through your earbuds. What does it take to hang out IRL with other analysts? Guest host Moe Kiss from THE ICONIC joins the guys this week to chat about Web Analytics Wednesdays, MeasureBowling, MeasureCamp, and what it takes to get those local, in-person relationships rolling successfully. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
We can watch (sort of) what users do on our sites. That's web analytics. We can ask them how they felt about the experience. That's voice of the customer. But, can we (and should we?) actually analyze their emotional reactions? On this episode, Michael and Tim sat down with Dr. Liraz Margalit, Head of Digital Behavioral Research at Clicktale, to bend their brains a bit around that very topic. And, they left the discussion thinking differently about conversion rates, and even realizing that scroll tracking might just have a valuable application! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Back in the day, we explained the difference between a visitor, a visit, and a pageview to stakeholders using an analogy of a person walking into a physical store. Now, digital channels are dominating, and physical stores are struggling...which is an opportunity to apply what we've learned about behavioral analysis on the web to in-(REAL)-store consumer behavior. Gary Angel from Digital Mortar (@digitalmortar) returned to the show (our first ever repeat guest!) to walk us through the many, many similarities, as well as to explain some of the unique challenges and opportunities of in-store analytics. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Change. It's scary. It's exhilarating. It's a song by Churchill. Sometimes, be it due to your manager, due to a corporate acquisition, or due to a job change, you just wind up with a voice in your head belting out, "You want me to change, change, change!" In this episode, Nancy Koons from Team Demystified joins us to dive into our collective histories when it comes to switching analytics tools -- where we stumbled, where we succeeded, and how we've come to approach the ever shifting landscape of analytics tools. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
"Psssst! Hey! Buddy! Want some analytics? Whatcha' lookin''for? Insights? Recommendations? Maybe some implementation? I got anything you want, and I got it at a great price!…" Sound familiar? No? Well, then you're just not hanging out in dark corners next to executive washrooms the world over! On this episode, Sayf Sharif of SEER Interactive joins us to chat about the how and when of selling analytics — from outside OR inside an organization. Plus, there's a nice throw down about the proper pronunciation of "GIF." For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Do you want to know something about analysts? They're people. And, not only are they people, but they work with people. And people have personalities. Even the hosts of this podcast have personalities. One of the hosts is introspective about the ramifications for those facts when it comes to his work. The other host gets so rattled by the topic that he uses the phrase "a lightbulb went off," when the appropriate figure of speech was actually "a lightbulb went ON." Can you guess which host is which? Give this episode a listen to find out! For complete show notes, including links to items mentioned in this show and a transcript of the episode, visit the show page.
FINALLY! It's a show all about Google Tag Manager! Oh. Wait. What's that? We had Simo Ahava on the show and actually covered a different topic entirely? WHAT NINNYHEAD APPROVED THAT DECISION?! Well, what's done is done. With 'nary a trigger or a container referenced, but plenty of wisecracks about scrum masters and backlogs and "definitions of 'done,'" we once again managed to coast a bit over the one-hour mark. And, frankly, we're pretty pleased with the chat we had. You'll just have to go to Simo's blog if your jonesing for a GTM fix. For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Have you ever been to a really great analytics conference and had just one great conversation after another with other attendees? We have! And, for this episode, we decided to head up into the hills above Budapest and try to bring that experience to you. With a range of fine and foreign libations in hand, a crackling fire toasting our backsides, and a roaming handheld microphone, we asked the questions, and the Superweek 2017 attendees provided the answers. Except when the audience asked the questions...for an episode releasing four weeks hence! For complete show notes, including links to items mentioned in this episode and a transcript of the show, visit the show page.
Somewhere along the spectrum of "logging into Google Analytics" and "the machines are in control" is the world of the power analyst who interacts with the data on the fly, applies statistics to large data sets, and develops interactive visualizations that go well beyond the capabilities of Excel. Those power analysts are operating on the fringes of the domain of the "data scientist" -- a role for which no one can really agree on a concrete definition! In this session, Tim -- who has never claimed to be and never will claim to be a data scientist -- will share what he has learned from trying to understand the scope and nature of that role. And, beyond that, how he has grown as a digital analyst, expanded his skills to "program with data" with R, and increased his value to the organizations with which he works as a result.
Pop psychology is fun, if not that useful. Pop analytics can be dangerous! What IS pop analytics? It's a term coined (as far as we can tell) by analytics legend Kevin Hillstrom, and we managed to get him on the show to chat about it! The fact that it turned into a therapy session for Tim was just an added bonus. NOTE: We hit a glitch with Kevin's audio 45 minutes into the episode and have done our best to work around it. It was especially painful, in that he had some very nice things to say about the show, but, alas, the choppy audio means we won't be able to repurpose the clip for marketing purposes! We apologize for the glitch. It was something we didn't recognize for what it was when it happened, but now we know! See the show notes, links, and transcription at: http://www.analyticshour.io/2017/01/17/054-pop-analytics-with-kevin-hillstrom/.
2016 is almost in the books! In just over a week, we'll be ringing in the new year, and we have it on Very Good Authority that 2017 will be the Year of Mobile. But, this episode is as much about looking back as it is about looking forward -- looking back on how our industry has evolved, what product launches piqued our interest the most, and what Snoop Dogg-related stunt marketing occurred during the year. We even do a little navel gazing about the podcast itself: our favorite topics and guests (although we love ALL the topics and guests!), and a bit of news about what will be happening with the podcast in 2017. So kick back, bust open a few roasted chestnuts, spike your eggnog generously, and give it a listen! Technologies, services, and random items mentioned in this episode include: more past episodes than are worth linking to, RSiteCatalyst, Hidden Brain podcast: Can Social Science Help You Quit Smoking for Good?, SUPERWEEK, Matt Gershoff, Caleb Whitmore, Adobe Summit, eMetrics, MeasureCamp, Un-Summit, Digital Analytics Hub, Gary Angel / Digital Mortar, Paco Underhill / Why We Buy: The Science of Shopping, Jan Exner, Justin Cutroni, Kevin Hillstrom, Measure Slack, Lee Isensee, Tableau, Domo, the Domo stunt at the Tableau Conference, John Scalzi, Joe Haldeman, and Philip K. Dick.
Step right up! Step right up! We've got your org charts here! If an analyst falls in the woods, and she reports into a hub-and-spoke model, is the result best illustrated with a 3D pie chart? Join Michael and Tim as they conclude that, at the end of the day, effective communication is imperative regardless of where the analysts sit organizationally. And, because, "Why not?" ride along on a digression about the product management of analytics platforms within the organization! Miscellany referenced in this episode include: 10 Tips to Maximize Your JavaScript Debugging Experience, The Comedians of Comedy, and Extras.
If you're in the U.S., happy election day! In the spirit of the mayhem and controversy that the political process brings, we're tackling a topic that is every bit as controversial: tag management. Does Adobe DTM gratuitously delete emails? Has GTM been perpetually unaware of when it is around a hot mic? What does Tealium have against coffee?! Is Signal broadcasting dog whistles to marketers about the glorious data they can collect and manage? What about Ensighten's sordid past where the CEO was spotted in public (at eMetrics) sporting a periwig? To discuss all of this (or...actual content), Josh West from Analytics Demystified joins us for a discussion that is depressingly civil and uncontentious. Many linkable things were referenced in this episode: Josh's Industry War starting blog post (from 2013), Adobe Dynamic Tag Management (DTM), Google Tag Manager (GTM), Signal, Tealium, Ensighten, Ghostery, Observepoint, Hub'scan, the Data Governance Episode of the Digital Analytics Power Hour (Episode #012), PhoneGap, Floodlight / Doubleclick / DFA, In the Year 2000 (Conan O'Brien), Bird Law, Adobe Experience Manager (AEM), Webtrends Streams, data management platforms (DMP), the Personalization Episode of the Digital Analytics Power Hour with Matt Gershoff (Episode #031), josh.analyticsdemystified.com, and Tagtician.
You know what season it is? Well, in the United States, we're closing out a 4-year, never-ending cycle of electing a president. The tweets are getting tweeted and retweeted, the Facebook posts are getting posted and reacted to, and the video! Oh, the video! So, what better time to dive into social media ANALYTICS than today? Join Michael and Tim as they dive into this topic -- which they both love to hate -- with Hayes Davis, co-founder and CEO of Union Metrics. You might even want to Snapchat a filtered picture of yourself listening to it to someone! Miscellany mentioned in this episode include: Union Metrics, Great Lakes Brewery Christmas Ale, The Innovator's Dilemma, Oreo's Super Bowl Blackout tweet, WhatsApp, Scott Brinker on People vs. Data/Strategy/Technology, csvkit, SQLite, medium.com, and Is this my interface or yours?
Have you ever read an analytics job description? Have you found yourself wondering, "Is it just me, or is there something fishy going on here?" Who better to verbally cogitate this question writ large than a couple of guys who haven't actually applied for a job in a few years? Join Michael and Tim as they dive into the world of analytics job descriptions and chat about the red flags they find...and the various tangential thoughts that the exercise itself sparks. Resources mentioned in this episode include: the Digital Analytics Association, Google Tag Manager Updates: Workspaces and User Manager by Amanda Schroeder from LunaMetrics, Revamped User Interface in Google Tag Manager by Simo Ahava.
Do you listen to podcasts? Well, of course you do! Are you working in or involved with analytics? If you listen to this podcast, you almost certainly are! Where do those two interests intersect? On this episode! Steve Mulder, Senior Director of Audience Insights at National Public Radio (NPR), joins Michael and Tim to discuss podcast measurement...and audience measurement...and the evolution of analytics...and standards (well...guidelines)...and more! Tim fanboys out in a way that would be embarrassing if he was sufficiently self-aware to be embarrassed. In other words, it's a rollicking good romp through public media. Resources and the like mentioned in this episode are many and varied: The User Is Always Right, Podtrac, Public Broadcasting Podcast Measurement Guidelines (bit.ly/podcastguidelines), Comscore, DFP, Splunk, NPR One, Panoply Network, Gimlet Media, IAB, MediaShift: Bulgarian Analytics Startup Aims to Fix How Publishers Use Data, Smart Choices: A Practical Guide to Making Better Decisions, the NPR Politics Podcast, and Planet Money #669: A or B.
Somebody wants to overthink their analytics tools? Tell 'em their dreamin'! We wanted to talk about open source and event analytics and Snowplow sits right at that intersection. Our guest Simon Rumble is the co-founder of Snowflake Analytics and one of the longest users of Snowplow. We wrap up the show with all the places you can find Simon and Tim in the next few months. Fun fact: You will also learn in this episode that conversion funnels go down the opposite direction in Australia.