Global enterprises are under pressure to boost productivity, accelerate innovation and lower costs, all while managing complex technology landscapes. Multi-agent AI systems are essential to revolutionizing IT delivery and how industry leaders drive business value. In this session, hear from one of the world’s largest telcos on how they are partnering with Microsoft and IBM to deploy agentic AI to build more resilient and available IT systems that can accelerate innovation at scale.

Enterprise teams are rapidly adopting AI agents to streamline operations and unlock new value. This panel brings together customers and partners to share how they’ve built and scaled AI apps using open frameworks and Azure services. Learn how they’ve tackled real-world production challenges—security, orchestration, reliability—and hear how they overcame blockers to deliver measurable business impact through agentic innovation.

Delivered in a silent stage breakout.

Edge computing is revolutionizing industries by enabling real-time data processing, reducing latency, and powering smarter decision-making. AT&T’s robust 5G and fiber networks, integrated with Microsoft Azure Edge solutions, provide the infrastructure for innovations like smart factories, predictive maintenance, and hybrid work environments. Together, these capabilities are driving efficiency and transforming operations across diverse sectors.

Mark Austin (AT&T) and John Maio (CSX) share how they are using data and AI to drive customer experience transformation and operational efficiency at scale. From AT&T’s enterprise-wide GenAI platform and data democratization to CSX’s modernization of its data estate and real-time analytics, this session, enabled by Infosys and Microsoft, explores how purposeful AI adoption turns complex operations into intelligent, adaptive enterprises..

This session highlights how Microsoft’s agentic AI and TM Forum’s Open Digital Architecture empower telecom operators to rapidly deploy autonomous network operations agents—reducing resolution times, boosting efficiency, and unlocking new revenue opportunities.

What does it take to turn AI innovation into measurable business impact?

Join Kathleen Mitford, Corporate Vice President of Industry Marketing at Microsoft, for a conversation with industry leaders transforming their organizations with agentic AI.

Hear how they started, what’s driving results, and how ideas and learnings from one industry can inspire another—helping you move from experimentation to impact and become Frontier with AI.

Delivered in a silent stage breakout.

There is nothing more critical than getting customer experience right. The channels and information we leverage to truly serve the customer is exploding with positive outcomes. In this session, BT Group, Vodafone, and AT&T will share their approach, strategies, and results supercharging use cases and delivering differentiated customer experience. Join us to hear about these real world deployments, lessons learned, and how AI is being used to drive innovation and business growth.

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