Deva Rajamohan

Activities

1

talks

Microsoft

Deva Rajamohan is the Corporate Vice President of Dynamics 365 Customer Experience Applications at Microsoft, leading a global team of product managers, engineers, and data scientists driving innovation across Customer Insights, Sales, Customer Service, and Copilot. With over two decades at Microsoft, Deva has been at the forefront of advancing the CRM and ERP landscape, pioneering next-generation AI capabilities that empower organizations to deliver exceptional customer experiences through intelligent automation and Copilot-driven productivity.

Bio from: Microsoft Ignite 2025

Filter by Event / Source

Microsoft Ignite 2025 1

Talks & appearances

1 activities · Newest first

Search activities →

Drive agentic CX with what’s new in Dynamics 365 for sales and service

2025-11-18 · Microsoft Ignite 2025 Watch

breakout

with Aurelien Pichon (Visa Inc.) , Pia Cedendahl (Sandvik Coromant) , Karan Nigam (Microsoft) , Deva Rajamohan (Microsoft)

AI/ML CRM Microsoft

Explore how Dynamics 365 and Microsoft 365 Copilot deliver agentic customer experiences (CX), helping organizations drive higher revenue and improved customer satisfaction (CSAT). Visa shares their journey and vision for agentic CX transformation. Discover real-world impacts, lessons learned, and what’s next for organizations embracing this shift. Learn about the latest CRM and CCaaS innovations and Microsoft’s AI vision to transform revenue-generating functions.