As organizations modernize customer engagement, migrating from legacy CRM to Agentic CRM is a critical shift. Join Microsoft experts and community leaders for a candid, technical discussion on migration strategies, architecture decisions, and lessons from early adopters. Whether you're planning or implementing, this session offers a collaborative space to share insights, ask questions, and connect with peers.

Connection Pods accommodate up to 15 people. Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Discover how to supercharge analytics and AI workflows using Azure Databricks and Microsoft Fabric. This hands-on lab explores native AI/BI features in Azure Databricks, including ML-powered insights and real-time analytics. Learn multiple ways to serve data to Power BI, with a deep dive into Direct Lake mode with Fabric. Ideal for developers, data scientists, data analysts, and engineers modernizing BI with lakehouse architecture in the AI era.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Explore the power of agentic frameworks to streamline healthcare operations. With healthcare agent orchestrator, you can customize intelligent agents, integrate them with private datasets and public sources, and deploy them seamlessly into Microsoft 365 tools like Teams and Word. Experience the synergy of healthcare-specific agents enhanced by general reasoning models and multimodal healthcare foundation models—enabling them to tackle sophisticated clinical tasks with precision and efficiency.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

This hands-on lab with Microsoft Copilot Studio guides you through the full agent lifecycle—from purpose-driven design to advanced capabilities. Learn how to build, integrate, automate, and deploy a fully functional agent using tools like Agent Flows and MCP. Walk away with practical skills to customize agents for real-world business needs.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

In this hands-on lab, makers will learn how to create intelligent agents for Microsoft 365 Copilot using topics, MCP Tools, and autonomous behaviors. Attendees will explore agent fundamentals, build custom workflows, and gain practical experience with Copilot Studio’s capabilities to streamline real-world tasks, boosting efficiency across Microsoft 365.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

As threats grow more complex, teams need improved visibility and context to defend threats faster. In this lab, we’ll explore how Microsoft Purview and Defender XDR integrate to help organizations investigate security incidents through a single pane.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Build a multi-agent application leveraging MCP (Model Context Protocol) with the Microsoft Agent Framework in C# or LangGraph in Python, integrated with Azure Cosmos DB for scalable and high-performance data persistence and retrieval. Define agents, functions, and external service integrations, implement memory, state management, and semantic search using Azure Cosmos DB. By the end, you’ll have a robust AI agent system designed for real-world applications.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Discover the enhanced Microsoft Zero Trust Workshop—now covering all six technical pillars. Explore how Intune and Entra secure identities and devices, with new implementation indicators and cross-pillar guidance. Build a tailored roadmap, track progress, and leverage the latest integrations to accelerate adoption and boost your security posture.

Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Join Microsoft, NVIDIA, and Wandelbots to explore how Physical AI-driven robotics is moving from simulation environments into real industrial deployments. Building on high-fidelity simulation, digital twins, and synthetic data, the panel will discuss how manufacturers are now wiring real factory data into these systems to deploy robots with greater speed, safety, and confidence.

Do you need to protect your data with AI or from AI? Do you need to protect your AI-generated data? Great questions! There’s a lot of focus on the security, privacy, and governance features built into Copilot, but not as much attention on how you can use AI to help you keep your data safe and secure. In this session we’ll cover the key principles of using AI tools to help protect your Microsoft-platform data, including Copilot agents and other items that you may not have thought of protecting.

Join Roboflow CEO Joseph Nelson to explore how RF-DETR is transforming object tracking across industries—from sports broadcasting at the US Open to monitoring 4.8 million carloads of freight at BNSF. In this live demo, see how Roboflow and Windows ML deliver fast, private, and cost-efficient cargo container tracking at the edge on Windows 11 PCs.

Explore how organizations are driving measurable business value with Microsoft Foundry on Windows and the Model Context Protocol (MCP) on Windows. See real-world examples from app developers, consulting firms, and enterprises building intelligent solutions that accelerate workflows and transform operations. Walk away with actionable insights to apply AI innovation in your own enterprise.

Global enterprises are under pressure to boost productivity, accelerate innovation and lower costs, all while managing complex technology landscapes. Multi-agent AI systems are essential to revolutionizing IT delivery and how industry leaders drive business value. In this session, hear from one of the world’s largest telcos on how they are partnering with Microsoft and IBM to deploy agentic AI to build more resilient and available IT systems that can accelerate innovation at scale.

Learn to build and deploy enterprise-grade agents with Copilot Studio, Microsoft Foundry, and the Microsoft Agent Framework. Explore live demos on integrating connected agents, custom models, and knowledge, deploying to Microsoft 365 Copilot, and enabling observability with unified tracing. Leave with future insights and guidance for a seamless Copilot Studio and Foundry experience.

Delivered in a silent stage breakout.

This session will highlight autonomous agents powered by reasoning models. These agents can plan, execute, and adapt across tasks like lead scoring, content generation, and customer support. We’ll demo agentic workflows using these models and you will learn to build agents in Microsoft Foundry that are aligned with enterprise goals.

Meet with Cloud Management & Operations Platform Product leaders and gain insights into the design and future of IT Operations Management with Microsoft Technologies.

Discover how Cisco and Microsoft deliver unified digital resilience by integrating visibility, security, automation, and AI-driven insights on Microsoft Azure. Learn how this partnership transforms security operations with AI-powered unified threat detection, investigation and response that accelerates threat detection, operational efficiency, and business continuity. Explore real-world customer success stories and the latest technology roadmap.​

Discover how Microsoft Dragon Copilot, an AI clinical assistant, simplifies and transforms care team workflows, streamlines documentation, surfaces information, and automates tasks. Designed with role-based experiences at its core, Dragon Copilot delivers tailored capabilities for the broader care team. Its integrated and extensible design ensures seamless interoperability with EHR systems, AI apps, and agents—enabling organizations to scale innovation without disrupting workflows.

In the AI era, IT and security leaders face the challenge of enabling speed and innovation while ensuring comprehensive data protection and compliance. This session explores how Copilot Control System (CCS) – with tools like Microsoft Purview and SharePoint Advanced Management – enables organizations to address oversharing concerns, mitigate data loss and insider risks, and govern Microsoft 365 Copilot and agent use to meet regulations and policies.

IT teams are the heroes behind successful Microsoft 365 Copilot and agent adoption. This session shows how Copilot Control System (CCS) and Agent 365 empower IT to shape secure, scalable, and value-driven AI deployments. From managing setup, security, adoption, agent policies and lifecycles, CCS and Agent 365 together help maximize AI impact and innovation with a growing set of management controls. Keep IT in the driver's seat with real solutions for Copilot and agent success.

Delivered in a silent stage breakout.

M365 Copilot lights up AI and agentic success in Retail and Consumer Goods! This session will help partners and customers understand how AI agents empower marketers to identify and engage the right audiences, accelerate personalization, and optimize campaigns across channels. Partners and customers alike will take away ideas on how to tap into Microsoft’s ecosystem to maximize value, strengthen collaboration, and create differentiated customer experiences.

In the era of AI, empowering your workforce with secure access to AI and agents is essential. Microsoft Entra Suite protects every connection using identity-driven controls, adaptive policies, & AI Gateway, so your organization innovate without compromise.

Delivered in a silent stage breakout.

This session will cover the latest positioning of Microsoft AI Dynamics 365 Sales products and provide details about the sales and implementation resources available to partners for enabling AI-driven transformation in the sales function for customers. Key partners HSO, EY and HCL will be sharing their best practices for activating on the Solution Play, innovating with Agentic AI, and displacing competing solutions.

Microsoft Purview enables a layered approach to data protection that helps prevent exfiltration wherever users interact with sensitive data, including AI and non-AI apps, devices, browsers, networks, and more.

Delivered in a silent stage breakout.

As organizations harness AI, success depends on trust. Join Lenovo and Microsoft to explore how security, cloud infrastructure, and AI innovation empower the modern workforce. Discover how Lenovo’s Cybersecurity Services for Microsoft—powered by Defender, Sentinel, and Security Copilot—deliver end-to-end resiliency, while TruScale, ThinkAgile, and Azure Stack HCI extend AI across the enterprise for secure, intelligent operations.