In an era where financial institutions are redefining their edge through innovation, agentic AI is emerging as a game-changer.
Join us for a dynamic panel featuring industry leaders as they share how agentic AI is driving excellence across customer experience, operational resilience, and risk intelligence.
Explore real-world applications from strategic impact of agentic systems to lessons learned from deployments. Gain insights into what’s next for AI in financial services.

Experience next generation of Azure Speech. Whether you’re building voice-enabled apps, intelligent customer-service AI Agents, or multimodal translation tools, these new capabilities will empower you to create voice experiences that are faster, smarter, and more engaging than ever. We will spotlight Voice Live API (now generally available) which helps you build real-time voice agents. We will also unveil new APIs that leverage large language models to unlock new capabilities.

Explore how Dynamics 365 and Microsoft 365 Copilot deliver agentic CX, helping organizations drive revenue and improve CSAT. We’ll delve into real-world impacts, lessons learned, and what’s next for those embracing this shift. Finally, learn about CRM and CCaaS innovations and hear Microsoft’s AI vision to transform revenue-generating functions.

Discover how to harness Microsoft’s latest AI-powered agentic tools to automate and accelerate migration and modernization of business-critical workloads. Learn how these innovations open new service opportunities, increase partner coverage across more customers and segments, drive customer success, and enable partners to differentiate, scale, and grow with Microsoft’s ongoing investments in cloud and AI.

Delivered in a silent stage breakout.

Financial crime is evolving—and so must the tools we use to combat it. Agentic AI is reshaping Financial Crime & Compliance. Discover how autonomous systems streamline Know Your Customer (KYC) processes, reduce false positives, and accelerate onboarding. Through real-world demos featuring Capgemini and Microsoft, see how leading banks use agentic systems and advanced reasoning models to shift from reactive to proactive crime prevention—enhancing workflows, insights, and compliance.

Join us for a fireside chat with industry-leading brands unlocking transformative value through AI. Explore real-world AI adoption across industries from financial services, consumer products, manufacturing and telco. Hear candid insights on lessons learned, unexpected wins, and what it truly takes to move from ambition to enterprise-wide impact. Explore real-world AI adoption. Hear candid insights on lessons learned, unexpected wins, and what it truly takes to move from ambition to enterprise-wide impact.

Ever wondered what it takes to be a Microsoft AI MVP? Here’s your chance to find out. Chat with current MVPs and program leads to learn how MVPs share their expertise, influence product direction, and support the AI community. Learn about the benefits of the MVP program, ask questions and explore how to get involved.

Connection Pods accommodate up to 15 people. Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Ride the agent revolution with Microsoft Foundry, the one and only enterprise-ready Agent Factory. See how Foundry empowers you to build, test, and launch intelligent agents in record time, then scale them across your enterprise with bulletproof security and seamless integration. From prototype to leveraging tools, memory, knowledge and multi-agent orchestration, to integrate with Microsoft 365, this session is your shortcut to agentic success.

Ditch the hand-cranked Word specs and kill your documentation debt for good. In this 45-minute demo you’ll see the Power Platform Documentation Extension turn every pipeline run into living, version-controlled docs—complete with ER-diagrams, data dictionaries, security-role matrices, option-set tables and workflow summaries. We’ll wire the extension into Azure DevOps, commit Markdown/Branded Word Documents artefacts back to Git. By session-end you’ll have a reusable YAML snippet that can be added to any Power Platform CI/CD flow.

Discover how 750 years of Amsterdam’s history became searchable, speakable, and accessible to everyone. Chat with History uses Agentic AI to unlock the Amsterdam City Archive — sixty kilometres of handwritten documents — allowing users to ask natural-language questions and receive answers drawn directly from historical sources. Lucas Puddifoot and Niket Saurabh share the technical journey behind the project, including how Semantic Kernel and a multi-agent system were used to orchestrate intelligent interactions. They also discuss the challenges of working with historical data and building a scalable, multilingual experience that was even showcased to Satya Nadella.

Amid soaring expectations, where is AI currently delivering true impact and what should we be looking to next? This expert-level panel features leading voices from Capco, FTI Consulting, LexisNexis Risk Solutions and Women in Data® unpacking AI’s real-world cross-industry applications.

Our panel of data leaders will explore topics such as explainability, emergent regulation and scalable ethical frameworks by sharing their first-hand insights from real-world learnings. While acknowledging AI’s complexity, the session highlights where technology is delivering transformative results, and what still requires scrutiny.

Powered by: Women in Data®

In today’s data-led environment, fostering a robust data culture is no longer a nice-to-have, it’s a strategic necessity. This session will explore how forward-thinking organisations are embedding data into the very fabric of their culture, not only within technical teams but across marketing, operations, and senior leadership.

We’ll delve into how companies are aligning data strategy with customer experience, and how inclusive, high-performing teams are being built with diversity and empowerment at their core.

Drawing on examples from leading UK and global brands such as Unilever, Sainsbury’s, and Haleon, we’ll examine how scaling data literacy and trust across functions can unlock innovation and drive competitive advantage. Join us to discover what a strong data culture looks like in 2025, how to foster cross-functional collaboration, and what lies ahead for data-driven transformation.

Powered by: Women in Data®

Data products enable the transformation of raw data into actionable insights, enabling faster decision-making, democratised access to data, and innovation. Organisations that leverage them gain competitive advantages like improved efficiency, cost savings, and enhanced customer experiences.

I will address the critical role of data products in modern organisations. Combining compelling storytelling, actionable framework, and real-world examples to explore the challenges of data utilisation, the transformative potential of data products, and strategies to drive innovation.

With most data collected being unused, the opportunity cost and the pressing need for action will leave you with a clear understanding of the role data products play as strategic assets, the steps to get started, and how to avoid common pitfalls.

Key Takeaways

The Challenge: Organisations are generating massive amounts of data but face hurdles like siloed systems, delayed insights, and limited access for non-technical users. The consequences of inaction include inefficiencies, missed opportunities, and suboptimal customer experiences.

The Case for Data Products

Pitfalls and Solutions

Start Small, Focus on Users, and Scale

Data Products Are Your Future Competitive Strategy.

Agentic AI is developing fast. Agents are not just a tool; they are learning, adapting, and making decisions alongside us. Integrating Agents into teams is not just a technical challenge, it’s a cultural one. Teams need the space to experiment, the confidence to trust AI where it helps, and the right conditions to learn together. When adoption is thoughtful and inclusive, agentic AI can become a powerful extension of how teams think, decide, and deliver.

Panel discussion on building and investing in responsible innovation.

Good customer experiences are a crucial factor in business growth and efficiency. Learn how to deliver exceptional customer outcomes with Google's Customer Engagement Suite (CES). Powered by Gemini, CES combines advanced conversational AI with multimodal, omnichannel capabilities to enable faster, more personalized digital experiences. This session explores CES value for customers and partners, go-to-market strategies, and real-world success stories.

In today's rapidly evolving digital landscape, modernizing mainframe systems is crucial for maintaining competitive advantage. This joint solution explores the transformative potential of migrating data warehouse extracts to Google Cloud Platform (GCP) and BigQuery. Utilizing the flexible framework built, organizations can achieve a flexible, integrated solution that accelerates time to market, ensures accurate and timely real-time data for reporting and advanced analytics, and provides self-service access. This digital transformation not only empowers stakeholders with enhanced capabilities but also significantly improves the overall customer experience.

This Session is hosted by a Google Cloud Next Sponsor.
Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.

Discover why Danfoss, a global leader in energy-efficient solutions, tackled the AI-driven demand forecasting challenge. Accurate forecasting is vital for optimizing supply chains, reducing costs, and enhancing customer satisfaction. Partnering with Google Cloud and Capgemini, Danfoss developed a system tailored to its needs. Understand the transformative impact of AI-driven demand forecasting and why solving this problem is crucial now for Danfoss to stay competitive and support global sustainability goals.

This Session is hosted by a Google Cloud Next Sponsor.
Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.

Looking to turn the potential of Gen AI into tangible impact? Learn from AI leadership at Cox Communications and Capgemini as they share practical lessons on how to make generative AI genuinely valuable for businesses. Based on recent and real-world experiences, they'll cover everything from big wins and hard stumbles, to the critical lessons learned in between. Join this spotlight for a candid perspective on what it takes to progress from the AI hype cycle to head-turning achievements.

This Session is hosted by a Google Cloud Next Sponsor.
Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.

Scaling Agents with Agentspace isn’t just about building cool agents, it’s about how you integrate those into your business and how you set up the operational governance, the monitoring and the overall lifecycle management that creates a trusted digital workforce. Google Cloud becomes the Digital Office Space for your Agentic employees, and you’ll need an AI RM to manage them.

This Session is hosted by a Google Cloud Next Sponsor.
Visit your registration profile at g.co/cloudnext to opt out of sharing your contact information with the sponsor hosting this session.

Explore how the innovative combination of Google Cloud, Unity's real-time 3D tech, and Capgemini Engineering and Insurance create an industry-first property care capability. Discover how our Google Smart Home and Intelligent Property solutions empower both insurers and businesses to embrace new risks, realize organic growth, elevate customer engagement, and augment property care and maintenance. Immerse yourself in the profound impact of Capgemini's integration of Google Cloud's services with Unity's interactive capabilities to redefine the insurance landscape. Join us as we transform insurance through collaboration, integration, and innovation - setting a new standard in the industry. Please note: seating is limited and on a first-come, first served basis; standing areas are available. By attending this session, your contact information may be shared with the sponsor for relevant follow up for this event only.

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Learn why Virgin Voyages chose to migrate all on-premise legacy workloads onto Google Cloud, including applications sitting on another cloud platform. We’ll discuss the Google Cloud Infrastructure built by Capgemini to migrate all applications and workloads resulting in reduced business costs, lower on-premise infrastructure costs, and no disbursement costs for multiple cloud providers. Understand why moving to Google Cloud was the right option for Virgin Voyages and how they are positioned for future growth.

By attending this session, your contact information may be shared with the sponsor for relevant follow up for this event only.

Click the blue “Learn more” button above to tap into special offers designed to help you implement what you are learning at Google Cloud Next 25.

Looking to bring artificial intelligence (AI) assistance to your development teams to increase their productivity? We’ll take you through the ways you can use Gemini in your code editor to expedite your application delivery. You’ll also learn how you can now customize Gemini with your own private codebase, with AI assistance deeply tailored to your organization’s libraries and coding conventions, and how Gemini can provide insights to help you understand its effects for your teams. We are joined by Capgemini who will share their own experiences of Gemini in coding.

Click the blue “Learn more” button above to tap into special offers designed to help you implement what you are learning at Google Cloud Next 25.

Join Cox Communications in their generative AI journey, from innovation to transformation. Explore how they enhance sales and value using Google Cloud's Vertex AI suite. Uncover use cases improving digital sales and NPS, and reducing contact center costs. Get insights from the journey's early days, including rapid prototyping, preliminary results, and plans for organizational readiness and application controls essential for scaling. Don't miss this deep dive into the intersection of innovation, strategy, and tangible outcomes.

By attending this session, your contact information may be shared with the sponsor for relevant follow up for this event only.

Click the blue “Learn more” button above to tap into special offers designed to help you implement what you are learning at Google Cloud Next 25.