With the introduction of App + Web, the next generation of Google Analytics is here. In this session, Charles will cover all of the new features App + Web provides over the current Google Analytics, explore the differences in their data models, and provide resources to get started.

The Google Analytics Suite of products is now part of the Google Marketing Platform. We will cover how key pieces of the Platform can be used including the Salesforce connectors, Display & Video 360, Google Optimize integration, and Google Cloud integrations. We will review how data can be used actionably for advertising, e-mail, personalization, and surveys.

There is no shortage of guides and tutorials about how to track everything from videos to the weather (Thanks Simo!). There are very few examples of anyone actually using Google Analytics to take actions and drive change. In this session, I will share my favorite examples from landing page optimization, content ideas, to marrying qualitative with quantitative data. In addition, everyone talks about attribution, but rarely is anyone able to show why it matters for their business. I'll share quick examples to show how to start a meaningful conversation around attribution and show why it matters.

If you work with a media agency (or are one) the first question to ask them is how many data scientists do you have? Do you prefer Amazon Web Services, Microsoft Azure, or the Google Cloud Platform? Come see examples from one of Canada's largest retailers of advertising spending that is wasted from poor targeting, access issues, and lack of big data understanding. We will also dive into examples of broken implementations of Analytics that cause even more issues. If you are not in-sourcing the core components of your Media and Analytics you are almost certainly at risk or already suffering from many of these problems. In this session, Martin and Charles Farina will show you what you need to find the right partner, but more importantly what you also have to provide.

Learn from both big wins and big mistakes of the past year in working on data models to provide user centric and cross- device reports. Maintaining an implementation is hard enough on web or app alone, but the reward of tracking all your users experience is well-worth the significant effort it takes. Cross-Device done right is so much more than just User IDs.