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Key Performance Indicator (KPI)

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by Santosh Kanthethy (EverBright (subsidiary of NextEra Energy Resources)) , Mico Yuk (Data Storytelling Academy)

Data plays a vital role in helping companies develop a competitive advantage, but it's the data evangelist who gathers and leverages those insights to help organizations understand the story their data is telling them. Today, on Analytics on Fire, we discuss how to become a data evangelist with data storyteller, leader, and lifelong learner, Santosh Kanthethy. At the time of recording this episode, Santosh was the IT Technology Manager for NextEra Energy Resources. Now, he is Head of Data Analytics and the leader of a growing internal data visualization community at EverBright, a solar financing solutions company and a subsidiary of NextEra. Tuning in, you'll gain step-by-step instructions for becoming a rockstar data evangelist , including three things to consider before you get started. We also take a look at the top functions of an internal data visualization community, how to get your executive team on board, and how to overcome some of the challenges that data evangelists are likely to encounter along the way. For actionable insights into how to build a thriving community, transform data culture from the inside out, and more, make sure not to miss this episode!   In this episode, you'll learn: [06:16] More about NextEra, one of America's largest capital investors in infrastructure. [07:10] Defining what a data evangelist is and how the internal data visualization community at NextEra was born. [08:48] Why Santosh decided to nurture and grow this community and switch from IT to data. [09:55] What the game of cricket taught Santosh about being a team leader. [13:55] Three things to consider before becoming a data evangelist: the maturity of your organization, your curiosity, and your ability to create content. [19:16] How often the data community meets and some of the topics that come up. [20:50] The three core selling points of a data community for your company: consistency better decision making, and relevance. [24:19] Tips for obtaining essential executive buy-in and support. [26:52] Becoming tool-agnostic: how to evangelize the benefits of the practice, not the tool. [29:34] A look at membership and how to determine who joins your data community. [31:40] KPIs, WIGs, and OKRs to measure the success of your community. [34:13] How data evangelists can overcome resistance while building a community. [36:20] What percentage of technology budgets should be allocated to community, change management, and upskilling. [38:50] How Santosh is inspired by the people he interacts with on a daily basis. [0:43:21] How Santosh can help you visualize your fitness data from Garmin or Strava! For full show notes, and the links mentioned visit: https://bibrainz.com/podcast/89   Enjoyed the Show?  Please leave us a review on iTunes.

Stakeholders often miss key insights that can be provided by data to drive action forward, due to the way the data is presented and communicated to them. My guest today believes that data storytelling is key to resolving this common pain point. Kam Lee, a BI Data Storytelling Mastery alumn and graduate who has used our framework to surface over $100M for the fintech company he works with! Kam is the Chief Data Scientist at his company Finetooth Analytics (specializing in marketing analytics), working with top marketers like Russell Brunson from Clickfunnels! Our data masterclass with Kam today delves deep into how he used our BI Data Storytelling Methodology and framework to straddle data engineering, data science, and storytelling. Kam shares game-changing concepts from the course and how he has used them to connect to stakeholders, influence their actions, and overcoming what he calls 'emotional responses' to data. Tune in to this knowledge bomb-filled episode! In this episode, you'll learn: [0:12:20] Three buckets Kam uses to organize the data storytelling process. [0:14:56] The challenge of dealing with stakeholders who respond emotionally to data. [0:26:48] Whether to start with the storyboarding or the analytics data dictionary first. [0:28:19] The difference between KPIs, trends, and actions. For full show notes, and the links mentioned visit: https://bibrainz.com/podcast/76    Enjoyed the Show?  Please leave us a review on iTunes.

Free Data Storytelling Training Attend our FREE 'How to be the Chief Datastoryteller in your Org - Part 2 using our Analytics Design Guide' training at webinars.bidatastorytelling.com and download the FREE 50-page Guide! In this episode, you'll learn: [12:10] Programming Powers: Liza got into tech to be a winner and take things apart. [24:45] Why did Liza decide to sign-up for BIDF course? Learn from mistakes made when projects failed. [41:28] Step 3 - KPIs: Clearly define and develop skills to capture data metrics. For full show notes, and the links mentioned visit: https://bibrainz.com/podcast/49
  Enjoyed the Show?  Please leave us a review on iTunes.

What problems do you have with key performance indicators (KPIs)? Are they actionable or not? How do you measure them?

Today, I'm sharing a session that I did that was rated #1 at the Real Business Intelligence event at MIT back in 2017. It's called "Secrets to building actionable KPIs". Specifically, I discuss three of the more well-known and commonly used methods: Specific, Measurable, Achievable, Relevant, Timebound (SMART) Goals, Wildly Important Goals (WIGs), and Objectives and Key Results (OKRs).

In this episode, you'll learn: [02:19] Are KPIs and metrics the same? Do you track KPIs? Metrics? Core competencies? [02:44] Key Quote: Living in KPI land, there's a lot of measurements, but you discover that not all measurements are created equal. - Mico Yuk [04:02] KPI Problem #1: Too many KPIs; focus on tracking 3-5, no more than 10. For full show notes, his book give away, and the links mentioned visit: https://bibrainz.com/podcast/37 Sponsor This exciting season of AoF is sponsored by our BI Data Storytelling Mastery Accelerator 3-Day Live workshop. Our next workshop on January 28-30, 2020 is now open for registration at a special early bird rate! Consider upgrading to the VIP option for extras including access to our online course. Many BI teams are still struggling to deliver consistent, high-engaging analytics their users love. At the end of three days, you'll leave with a clear BI delivery action plan. Register today!   Enjoyed the Show?  Please leave us a review on iTunes.      

podcast_episode
by Mico Yuk (Data Storytelling Academy)

What did you think of my very first solo podcast? If you haven't listened to it yet, go to Analytics on Fire - 31: My Top BI User Adoption Hacks (Part 1). Today is Part 2, where I wrap up my list of top BI User Adoption hacks to help you be successful. Use adoption is the only KPI that BI teams should be focused on IMO. Enjoy and I'd love your feedback!

Sponsor

This exciting season of AOF is sponsored by our BI Data Storytelling Mastery Accelerator 3-Day Live workshop. Our first workshop coming up on Sept 17-19 almost full and VIP is sold out! Many BI teams are still struggling to deliver consistent, high-engaging analytics their users love. At the end of three days, you'll leave with the tools and techniques to truly engage your users. Register today

Enjoyed the Show?  Please leave us a review on iTunes.   For all links and resources mentioned visit: https://bibrainz.com/podcast/32

We kick off season 2 with a true business intelligence success story! Jonathan Sharr is the kind of story that keeps us going! Using our free BIDF KPI Blueprint template, he put all questions around KPI definitions to an end. Since then he went from being an analyst to now Manager of Business Intelligence & Analytics at Middlesex Health. He describes the exact moment as an analyst when he knew something had to change, how he currently moves his team forward, and how you too can use some of his techniques to stop the KPI madness!  

  Sponsor

This exciting season of AOF is sponsored by our BI Data Storytelling Mastery Accelerator 2-Day Live workshops. Many BI teams are still struggling to deliver consistent, high-engaging analytics their users love. At the end of two days, you'll leave with a clear BI delivery action plan for your BI team.  Join us!

Enjoyed the Show? Please leave us a review on iTunes.  

For the show notes and all the free resources mentioned visit: https://bibrainz.com/podcast/19