Cognizant developed a GenAI-driven market intelligence chatbot for RJR using Dash UI. This chatbot leverages Databricks Vector Search for vector embeddings and semantic search, along with the DBRX-Instruct LLM model to provide accurate and contextually relevant responses to user queries. The implementation involved loading prepared metadata into a Databricks vector database using the GTE model to create vector embeddings, indexing these embeddings for efficient semantic search, and integrating the DBRX-Instruct LLM into the chat system with prompts to guide the LLM in understanding and responding to user queries. The chatbot also generated responses containing URL links to dashboards with requested numerical values, enhancing user experience and productivity by reducing report navigation and discovery time by 30%. This project stands out due to its innovative AI application, advanced reasoning techniques, user-friendly interface, and seamless integration with MicroStrategy.

Crisis Text Line has been innovating for ten years in text-based mental health crisis intervention and is now leading the next wave of GenAI use cases in the space. With over 300 million messages exchanged since 2013 and a decade of expertise, Crisis Text Line is unlocking the potential of AI to amplify human connection at a global scale.We will discuss how we leveraged our bedrock application to co-navigate crisis care through a set of early AI agent workflows. First, a simulator that reproduces texter behavior to train responders in taking conversations ranging in difficulty where the texter is in imminent risk of suicide or self-harm. Second, a tool that automatically monitors clinical quality of conversations. Third, predicted summarization to capture key context before conversations are transferred. Through the power of suggestion, this compound system aims to reduce burden and drive efficiency, such that our responders can focus on what they do best — support people in need.

This talk dives into leveraging GenAI to scale sophisticated decision intelligence. Learn how an AI copilot interface simplifies running complex Bayesian probabilistic models, accelerating insight generation, and accurate decision making at the enterprise level. We talk through techniques for deploying AI agents at scale to simulate market dynamics or product feature impacts, providing robust, data-driven foresight for high-stakes innovation and strategy directly within your Databricks environment. For marketing teams, this approach will help you leverage autonomous AI agents to dynamically manage media channel allocation while simulating real-world consumer behavior through synthetic testing environments.

Join industry pioneers Boeing and CARIAD (Volkswagen Group) as they showcase how advanced data platforms are revolutionizing mobility across air and ground transportation. Boeing's Jeppesen Smart NOTAMs system demonstrates the power of compound AI in aviation safety, processing over 4.5M critical flight notices annually and serving 75% of commercial aviation through an innovative combination of MLflow, GenAI, and Delta Sharing technologies. CARIAD follows with insights into their groundbreaking Unified Data Ecosystem (UDE), the singular data platform powering Volkswagen Group's global mobility transformation across all brands and markets. Together, these leaders illustrate how smart data architecture is building the foundation for the future of transportation, from the skies to the streets.

In the complex world of logistics, efficiency and accuracy are paramount. At Pilot, the largest travel center network in North America, managing fuel delivery operations was a time-intensive and error-prone process. Tasks like processing delivery records and validating fuel transaction data posed significant challenges due to the diverse formats and handwritten elements involved. After several attempts to use robotic process automation failed, the team turned to Generative AI to automate and streamline this critical business process. In this session, discover how Pilot leverages GenAI, powered by advanced text and vision models, to revolutionize BOL processing. By implementing few-shot learning and vectorized examples, the data team at Pilot was able to increase document parsing accuracy from 70% to 95%, enabling real-time validation against truck driver inputs, which has resulted in millions of savings from accelerating credit reconciliation and improved financial operations.

DSPy is a framework for authoring GenAI applications with automatic prompt optimization, while MLflow provides powerful MLOps tooling to track, monitor, and productize machine learning workflows. In this lightning talk, we demonstrate how to integrate MLflow with DSPy to bring full observability to your DSPy development. We’ll walk through how to track DSPy module calls, evaluations, and optimizers using MLflow’s tracing and autologging capabilities. By the end, you'll see how combining these two tools makes it easier to debug, iterate, and understand your DSPy workflows, then deploy your DSPy program — end to end.

Are data teams ready for AI? Prophecy’s exclusive survey, “The Impact of GenAI on Data Teams”, gives the clearest picture yet of GenAI’s potential in data management, and what’s standing in the way. The top two obstacles? Poor governance and slow access to high-quality data. The message is clear: Modernizing your data platform with Databricks is essential. But it’s only the beginning. To unlock the power of AI and analytics, organizations must deliver governed, self-service access to clean, trusted data. Traditional data prep tools introduce risks around security, quality, and cost. It’s no wonder data leaders cited data transformation as the area where GenAI will make the biggest impact. To deliver what’s needed teams need a shift to governed self-service. Data analysts and scientists move fast while staying within IT’s guardrails. Join us to learn more details from the survey and how leading organizations are ahead of the curve, using GenAI to reshape how data gets done.

GenAI systems are evolving beyond basic information retrieval and question answering, becoming sophisticated agents capable of managing multi-turn dialogues and executing complex, multi-step tasks autonomously. However, reliably evaluating and systematically improving their performance remains challenging. In this session, we'll explore methods for assessing the behavior of LLM-driven agentic systems, highlighting techniques and showcasing actionable insights to identify performance bottlenecks and to creating better-aligned, more reliable agentic AI systems.

The ability for different AI systems to collaborate is more critical than ever. From traditional ML development to fine-tuning GenAI models, Databricks delivers the stability, cost-optimization and productivity Expedia Group (EG) needs. Learn how to unlock the full potential of AI interoperability with Databricks. AI acceleration: Discover how Databricks acts as a central hub, helping to scale AI model training and prediction generation to deliver high-quality insights for customers. Cross-platform synergy: Learn how EG seamlessly integrated Databricks' powerful features into its ecosystem, streamlining workflows and accelerating time to market. Scalable deployment: Understand how Databricks stability and reliability increased efficiency in prototyping and running scalable production workloads. Join Shiyi Pickrell to understand the future of AI interoperability, how it’s generating business value and driving the next generation of travel AI-powered experiences.

Databricks Financial Service customers in the GenAI space have a common use case of ingestion and processing of unstructured documents — PDF/images — then performing downstream GenAI tasks such as entity extraction and RAG based knowledge Q&A. The pain points for the customers for these types of use cases are: The quality of the PDF/image documents varies since many older physical documents were scanned into electronic form The complexity of the PDF/image documents varies and many contain tables — images with embedding information — which require slower Tesseract OCR They would like to streamline postprocess for downstream workloads In this talk we will present an optimized structured streaming workflow for complex PDF ingestion. The key techniques include Apache Spark™ optimization, multi-threading, PDF object extraction, skew handling and auto retry logics

Join this deep dive session for practitioners on Unity Catalog, Databricks’ unified data governance solution, to explore its capabilities for managing data and AI assets across workflows. Unity Catalog provides fine-grained access control, automated lineage tracking, quality monitoring and policy enforcement and observability at scale. Whether your focus is data pipelines, analytics or machine learning and generative AI workflows, this session offers actionable insights on leveraging Unity Catalog’s open interoperability across tools and platforms to boost productivity and drive innovation. Learn governance best practices, including catalog configurations, access strategies for collaboration and controls for securing sensitive data. Additionally, discover how to design effective multi-cloud and multi-region deployments to ensure global compliance.

Nondeterministic AI models, like large language models (LLMs), offer immense creative potential but require new approaches to testing and scalability. Drawing from her experience running New York Times-featured Generative AI comedy shows, Erin uncovers how traditional benchmarks may fall short and how embracing unpredictability can lead to innovative, laugh-inducing results. This talk will explore methods like multi-tiered feedback loops, chaos testing and exploratory user testing, where AI outputs are evaluated not by rigid accuracy standards but by their adaptability and resonance across different contexts — from comedy generation to functional applications. Erin will emphasize the importance of establishing a root source of truth — a reliable dataset or core principle — to manage consistency while embracing creativity. Whether you’re looking to generate a few laughs of your own or explore creative uses of Generative AI, this talk will inspire and delight enthusiasts of all levels.

Nestlé USA, a division of the world’s largest food and beverage company, Nestlé S.A., has embarked on a transformative journey to unlock GenAI capabilities on their data platform. Deloitte, Databricks, and Nestlé have collaborated on a data platform modernization program to address gaps associated with Nestlé’s existing data platform. This joint effort introduces new possibilities and capabilities, ranging from development of advanced machine learning models, implementing Unity Catalog, and adopting Lakehouse Federation, all while adhering to confidentiality protocols. With help from Deloitte and Databricks, Nestlé USA is now able to meet its advanced enterprise analytics and AI needs with the Databricks Data Intelligence Platform.

In the rapidly evolving landscape of pharmaceuticals, the integration of AI and GenAI is transforming how organizations operate and deliver value. We will explore the profound impact of the AI program at Takeda Pharmaceuticals and the central role of Databricks. We will delve into eight pivotal AI/GenAI use cases that enhance operational efficiency across commercial, R&D, manufacturing, and back-office functions, including these capabilities: Responsible AI Guardrails: Scanners that validate and enforce responsible AI controls on GenAI solutions Reusable Databricks Native Vectorization Pipeline: A scalable solution enhancing data processing with quality and governance One-Click Deployable RAG Pattern: Simplifying deployment for AI applications, enabling rapid experimentation and innovation AI Asset Registry: A repository for foundational models, vector stores, and APIs, promoting reuse and collaboration

Enterprises generate massive amounts of unstructured data — from support tickets and PDFs to emails and product images. But extracting insight from that data requires brittle pipelines and complex tools. Databricks AI Functions make this simpler. In this session, you’ll learn how to apply powerful language and vision models directly within your SQL and ETL workflows — no endpoints, no infrastructure, no rewrites. We’ll explore practical use cases and best practices for analyzing complex documents, classifying issues, translating content, and inspecting images — all in a way that’s scalable, declarative, and secure. What you’ll learn: How to run state-of-the-art LLMs like GPT-4, Claude Sonnet 4, and Llama 4 on your data How to build scalable, multimodal ETL workflows for text and images Best practices for prompts, cost, and error handling in production Real-world examples of GenAI use cases powered by AI Functions

Blue Origin is revolutionizing space exploration with a mission-critical data strategy powered by Databricks on AWS GovCloud. Learn how they leverage Databricks to meet ITAR and FedRAMP High compliance, streamline manufacturing and accelerate their vision of a 24/7 factory. Key use cases include predictive maintenance, real-time IoT insights and AI-driven tools that transform CAD designs into factory instructions. Discover how Delta Lake, Structured Streaming and advanced Databricks functionalities like Unity Catalog enable real-time analytics and future-ready infrastructure, helping Blue Origin stay ahead in the race to adopt generative AI and serverless solutions.

In this presentation, we showcase Reckitt’s journey to develop and implement a state-of-the-art Gen AI platform, designed to transform enterprise operations starting with the marketing function. We will explore the unique technical challenges encountered and the innovative architectural solutions employed to overcome them. Attendees will gain insights into how cutting-edge Gen AI technologies were integrated to meet Reckitt’s specific needs. This session will not only highlight the transformative impacts on Reckitt’s marketing operations but also serve as a blueprint for AI-driven innovation in the Consumer Goods sector, demonstrating a successful model of partnership in technology and business transformation.

Curious how to apply resource-intensive generative AI models across massive datasets without breaking the bank? This session reveals efficient batch inference strategies for foundation models on Databricks. Learn how to architect scalable pipelines that process large volumes of data through LLMs, text-to-image models and other generative AI systems while optimizing for throughput, cost and quality. Key takeaways: Implementing efficient batch processing patterns for foundation models using AI functions Optimizing token usage and prompt engineering for high-volume inference Balancing compute resources between CPU preprocessing and GPU inference Techniques for parallel processing and chunking large datasets through generative models Managing model weights and memory requirements across distributed inference tasks You'll discover how to process any scale of data through your generative AI models efficiently.

One of the largest and trailblazing U.S. states is setting a new standard for how governments can harness data and AI to drive large-scale impact. In this session, we will explore how we are using the Databricks Data Intelligence Platform to address two of the state's most pressing challenges: public health and transportation. From vaccine tracking powered by intelligent record linkage and a service-oriented analytics architecture, to Gen AI-driven insights that reduce traffic fatalities and optimize infrastructure investments, this session reveals how scalable, secure, and real-time data solutions are transforming state operations. Join us to learn how data-driven governance is delivering better outcomes for millions—and paving the way for an AI enabled, data driven and more responsive government.

Join for an insightful presentation on creating a robust data architecture to drive business outcomes in the age of Generative AI. Santosh Kudva, GE Vernova Chief Data Officer and Kevin Tollison, EY AI Consulting Partner, will share their expertise on transforming data strategies to unleash the full potential of AI. Learn how GE Vernova, a dynamic enterprise born from the 2024 spin-off of GE, revamped its diverse landscape. They will provide a look into how they integrated the pre-spin-off Finance Data Platform into the GE Vernova Enterprise Data & Analytics ecosystem utilizing Databricks to enable high-performance AI-led analytics. Key insights include: Incorporating Generative AI into your overarching strategy Leveraging comprehensive analytics to enhance data quality Building a resilient data framework adaptable to continuous evolution Don't miss this opportunity to hear from industry leaders and gain valuable insights to elevate your data strategy and AI success.

This in-depth session explores advanced MLOps practices for implementing production-grade machine learning workflows on Databricks. We'll examine the complete MLOps journey from foundational principles to sophisticated implementation patterns, covering essential tools including MLflow, Unity Catalog, Feature Stores and version control with Git. Dive into Databricks' latest MLOps capabilities including MLflow 3.0, which enhances the entire ML lifecycle from development to deployment with particular focus on generative AI applications. Key session takeaways include: Advanced MLflow 3.0 features for LLM management and deployment Enterprise-grade governance with Unity Catalog integration Robust promotion patterns across development, staging and production CI/CD pipeline automation for continuous deployment GenAI application evaluation and streamlined deployment

Databricks is transforming its sales experience with a GenAI agent — built and deployed entirely on Databricks — to automate tasks, streamline data retrieval, summarize content, and enable conversational AI for over 4,000 sellers. This agent leverages the AgentEval framework, AI Bricks, and Model Serving to process both structured and unstructured data within Databricks, unlocking deep sales insights. The agent seamlessly integrates across multiple data sources including Salesforce, Google Drive, and Glean securely via OAuth. This session includes a live demonstration and explores the business impact, architecture as well as agent development and evaluation strategies, providing a blueprint for deploying secure, scalable GenAI agents in large enterprises.

Defending revenue is critical to any business strategy, and predicting customer churn is difficult. Until now. In this session, Blueprint will share how their clients use GenAI on Databricks to reduce customer churn, grow average revenue per user, and create overall revenue growth. This presentation will demonstrate how they helped a customer take a GenAI-powered personalization engine from proof-of-concept to production to improve customer churn propensity, personalized retention, and customer satisfaction. Learn how to turn your lakehouse from a cost center into a profit center.

This introductory workshop caters to data engineers seeking hands-on experience and data architects looking to deepen their knowledge. The workshop is structured to provide a solid understanding of the following data engineering and streaming concepts: Introduction to Lakeflow and the Data Intelligence Platform Getting started with Lakeflow Declarative Pipelines for declarative data pipelines in SQL using Streaming Tables and Materialized Views Mastering Databricks Workflows with advanced control flow and triggers Understanding serverless compute Data governance and lineage with Unity Catalog Generative AI for Data Engineers: Genie and Databricks Assistant We believe you can only become an expert if you work on real problems and gain hands-on experience. Therefore, we will equip you with your own lab environment in this workshop and guide you through practical exercises like using GitHub, ingesting data from various sources, creating batch and streaming data pipelines, and more.

Deploying AI in production is getting more complex — with different model types, tighter timelines, and growing infrastructure demands. In this session, we’ll walk through how Mosaic AI Model Serving helps teams deploy and scale both traditional ML and generative AI models efficiently, with built-in monitoring and governance.We’ll also hear from Skyscanner on how they’ve integrated AI into their products, scaled to 100+ production endpoints, and built the processes and team structures to support AI at scale. Key Takeaways: How Skyscanner ships and operates AI in real-world products How to deploy and scale a variety of models with low latency and minimal overhead Building compound AI systems using models, feature stores, and vector search Monitoring, debugging, and governing production workloads