Join Rackspace as we explore the "Power of Three", Microsoft Co-pilot in Power Platform, Microsoft 365, and Azure OpenAI. Through real-world use cases, discover the potential of agent-based solutions, using conversational AI assistants to revolutionize knowledge management, customer service, and business process automation that can integrate, retrieve, and act on data securely from diverse enterprise systems. See Rackspace Intelligent Technology Assistant (RITA) in action.

In this session, by Colleen Tyler, GM, Global Partner Marketing & GTM at Microsoft, and Shane Edmonds, Chief Product & Technology Officer at Structured, you’ll get a first look at the next generation of partner marketing technology—built to strip away the friction and put growth back at the center of your program. Think drag-and-drop ease, smarter insights, and the ability to engage the long tail without sacrificing the human touch.

Capgemini introduces the Agentic Industry Studio, combining deep industry expertise with Microsoft’s agentic platforms to turn AI ambition into measurable impact—fast. You’ll see how multi channel knowledge creation and domain grounded agents orchestrate work across Microsoft 365, GitHub, and Azure, and how the AI Powered Service Desk elevates customer and employee experiences with intelligent, proactive operations. Built for enterprise scale with “human–AI chemistry” felt across sectors.

In this session we discuss how to improve customer service using AI with a Microsoft Teams Integrated Contact Center. We demo 4 specific use cases: Digital Assistant IVR, AI transfer assistant, suggested resources based on call context, and AI Agent checklist. This gives some real-world options to enhance customer services and assist your agents in the contact center.

Discover how Azure Accelerate empowers organizations to migrate, modernize, and innovate - fast. Join Cyril Belikoff for a dynamic Q&A that spotlights real-world customer success and the transformative impact of Azure Accelerate. Hear how customers like Thomson Reuters achieved breakthrough results with our powerful offering that provides access to Microsoft experts and investments throughout your Azure and AI journey. Don’t miss your chance to hear about Azure Accelerate in action.​

As Satya Nadella unveils the next steps in integrating AI agents across business functions, Kathleen Mitford, CVP of Industry Marketing, and Satish Thomas, CVP of Business and Industry Solutions Engineering, explore how Microsoft Cloud for Industry enables customers and partners to build, adapt, deploy, and manage solutions tailored to each industry’s unique needs. Focusing on Copilot and Generative AI, this broadcast will highlight AI’s transformative impact on productivity, efficiency, and innovation across industries. By combining the power of the Microsoft Cloud, with industry-specific AI insights and capabilities, and the expertise of a robust partner ecosystem, Microsoft’s approach unlocks AI’s full potential, driving significant outcomes for every industry.

Explore how Copilot Studio and Azure AI Foundry work better together to accelerate AI development and achieve business outcomes. This session dives into real-world use cases, integration strategies, and how combining these tools empowers teams to build intelligent, scalable solutions faster.

Want to have consistent data security and regulatory compliance with enterprise-wide visibility and policy enforcement across all your endpoints, SaaS, IaaS, and network traffic? Join this session to learn how expanded data discovery and classification from Microsoft Purview integrated with unified security and advanced controls from Netskope for all your data at rest and in motion delivers a seamless administrator and user experience to help you extend the value of your Microsoft investment.

Building intelligent AI agents is no simple task. With Microsoft Foundry Agent Service, you can rapidly create and deploy robust agents with the security, scalability, and integrations of Azure. In this walkthrough, we’ll build an agent that combines live data, reasoning, and dynamic tool usage. Using Azure Functions for real APIs and W&B Weave for detailed tracking, you’ll learn setup, tool registration, data endpoints, and Python-based interaction.

Catch up with Jenny Lay-Flurrie, Microsoft’s Chief Accessibility Officer, to chat about all of the Accessibility spotlights at Ignite this year, Access for All, and how AI is driving accessibility innovation at Microsoft and beyond.

Passkeys are an important step forward, but not the finish line. With attackers targeting help desks, enrollment , and self-service recovery to bypass MFA entirely, organizations need more to stop attacks and stay operational. Join this session to learn how RSA and Microsoft together secure the credential lifecycle, the blind spots that threat actors target, and how to build a bypass-resistant security posture.

Join Nikhil Krishnan, SVP and CTO, Data Science, C3 AI, for a 6-minute live interview at Microsoft Ignite on C3 AI Agentic Process Automation. See how intelligent, adaptable workflows turn natural language into reliable, context-aware enterprise actions. Discover how end-users can orchestrate fully automated or human-in-the-loop workflows that leverage all enterprise and external data — and learn how C3 AI drives value at scale.

Explore how Microsoft Copilot, Copilot Studio, and AI Agents are revolutionizing business workflows. Drawing on real-world enablement programs and customer cases, this session reveals strategies for scaling AI adoption, selecting impactful scenarios, operationalizing agents, and empowering IT leaders to drive sustainable transformation and value across organizations.

Learn how Cisco collaboration devices & Microsoft Teams combine to deliver smarter, AI-driven collaboration in your workspaces. Join us for a walkthrough and live demos at the Cisco booth where we'll showcase our latest AI device portfolio, and how to improve workplace efficiency and employee engagement by integrating advanced AI capabilities in your workspaces.

In this powerful demo, learn how NTT DATA’s Agentic AI Services for Microsoft get you out of “pilot mode” and drive real business value from your agentic AI and gen AI projects Experience the industrialized framework in action-- moving you from AI experimentation to production quickly and unlock measurable return on investment. Build a crucial link between your team, the new AI agents, your existing knowledge base, and automation to drive a scalable, sustainable solution that delivers results.

Microsoft 365 Copilot and agents keep evolving. Copilot Control System is your toolset to secure the data that Copilot and agents retrieve and create, manage Copilot and agent experiences, and measure and analyze adoption and impact.

IBM and Microsoft are two leaders in enterprise AI that have come together to enable our clients to realize the full value of their AI investments and unlock AI agents at scale. In this interview, learn from our leaders on how we are combining our deep expertise with state-of-the-art technology to help enterprises reinvent themselves in the era of agentic AI.

Gartner predicts over 40% of agentic AI projects will fail by 2027, despite AI transformation being a top industry priority. The cause is a classic "last-mile problem": AI agents require step-by-step instructions, but key workflows are undocumented. This session demonstrates how to create a roadmap for your AI transformation by developing living blueprints of your processes or architecture with tools like the Lucid Suite, Microsoft Teams, and Azure DevOps.

Ali Ghodsi, CEO of Databricks, and Scott Guthrie, EVP of Cloud and AI at Microsoft, discuss the plans for deep integration between Azure Databricks and Microsoft OneLake. Learn how unified data access, seamless interoperability, and trusted governance empower organizations to break silos, accelerate AI, and innovate across the Microsoft ecosystem. They’ll also discuss new Azure Databricks integrations being featured at Ignite including SAP Databricks on Azure, Microsoft Copilot Studio, and Microsoft Foundry.

The nature, scale, and sophistication of cyber threats has evolved dramatically. When you sit on mountains of data the risk of weaponization and AI-powered attacks only grows. Quentin and Caleb share threat stories from the frontlines and a four-phase approach to accelerate the adoption of Microsoft Purview to ensure sensitive data is protected and you can stay one step ahead of attackers.