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In this episode, Wayne Eckerson and Matthew Schwartz discuss non-traditional uses of business intelligence tools. Although BI tools have been around for almost three decades, most companies just scratch the surface of what’s possible to do with those tools. Using web layers and APIs, a company can use their imagination to customize and leverage their exiting BI tool-set to monetize data, integrate tribal knowledge and build industry-specific proprietary products.

Matthew Schwartz is the chief technology officer of Sage Hospitality, one of the world's largest hotel operators. Although Matt is responsible for all aspects of Sage’s IT operations, he has a deep fondness for data and analytics, having served as a BI director for several companies, including PetSmart and Staples. Matt firmly believes in the power of BI tools to transform organizations.

The goal of self-service analytics is to empower business people to build their own reports, dashboards, and predictive models. If that happens, does your company still need a corporate business intelligence team?

Originally published at https://www.eckerson.com/articles/organizing-success-part-1-organize-bi-team

Why is Data Quality still an issue after all these years? To get an answer to the prevalent question, Wayne Eckerson and Jason Beard engage in a dynamic exchange of questions which lead us to the root cause of data quality and data governance problems. Using examples from his past projects, Jason shows the value of business process mapping and how it exposes the hidden problems which go undetected under the standard IT lens.

In his most recent role as Vice President of Process & Data Management at Wiley, a book publisher, he was responsible for master data setup and governance, process optimization, business continuity planning, and change management for new and emerging business models. Jason has led business intelligence, data governance, master data management, Process Improvement, Business Transformation, and ERP projects in a variety of industries, including Scientific and Trade publishing, Educational Technology, Consumer Goods, Banking, Investments, and Insurance.

In this episode, Daniel Graham dissects the capabilities of data lakes and compares it to data warehouses. He talks about the primary use cases of data lakes and how they are vital for big data ecosystems. He then goes on to explain the role of data warehouses which are still responsible for timely and accurate data but don't have a central role anymore. In the end, both Wayne Eckerson and Dan Graham settle on a common definition for modern data architectures.

Daniel Graham has more than 30 years in IT, consulting, research, and product marketing, with almost 30 years at leading database management companies. Dan was a Strategy Director in IBM’s Global BI Solutions division and General Manager of Teradata’s high-end server divisions. During his tenure as a product marketer, Dan has been responsible for MPP data management systems, data warehouses, and data lakes, and most recently, the Internet of Things and streaming systems.

In this episode, Wayne Eckerson asks Steve Dine about the approach needed to migrate to the Cloud and architecture required to run analytics in the Cloud. Steve Dine talks extensively about the pitfalls to avoid during Cloud migration and finishes off by saying that even though security is a big issue, most organizations will have part of their architecture in the Cloud during the next two-three years. Steve Dine is a BI and enterprise data consultant and industry thought leader who has extensive experience in designing, delivering and managing highly scalable and maintainable modern data architecture solutions.

BI teams often work extremely hard but have little to show for their effort, and they can never get ahead of a continuous backlog of requests. The business rewards their hard work by reducing their budget and staff. Even if they know what needs to be done, they have little authority to make it happen. To succeed, BI leaders need to partner with the business and deliver quick wins to turn the tide of adoption in their favor.

Originally published at https://www.eckerson.com/articles/why-bi-teams-struggle-the-tipping-point-of-success

In this Episode, Wayne Eckerson asks Charles Reeves about his organization’s Internet of Things and Big Data strategy. Reeves is senior manager of BI and analytics at Graphics Packaging International, a leader in the packaging industry with hundreds of worldwide customers. He has 25 years of professional experience in IT management including nine years in reporting, analytics, and data governance.

We’re at the dawn of a new era in decision making made possible by the intersection of business intelligence and artificial intelligence. Rather than replace BI, AI will make BI more pervasive. AI-infused BI tools will be easier to use, generate more useful insights, and make business users more productive. Rather than replace human decision makers, AI will free them to focus on value-added activities and make decisions with data rather than rely solely on gut instinct.

Originally published at https://www.eckerson.com/articles/the-impact-of-ai-on-analytics-machine-generated-intelligence

In this episode, Wayne Eckerson and Rich Galan discuss the obstacles to delivering timely analysis, the problems that large volumes of data create, solutions to those issues, and where BI is headed in the near future. Rich is a veteran data analytics leader with 20 years of experience in a variety of data-driven organizations.

In this episode, Wayne Eckerson and Jen Underwood explore a new era of analytics. Data volumes and complexity have exceeded the limits of current manual drag-and-drop analytics solutions. Data moves at the speed of light while speed-to-insight lags farther and farther behind. It is time to explore intelligent, next generation, machine-powered analytics to retain your competitive edge. It is time to combine the best of the human mind and machine.

Underwood is an analytics expert and founder of Impact Analytic. She is a former product manager at Microsoft who spearheaded the design and development of the reinvigorated version of Power BI, which has since become a market leading BI tool. Underwood is an IBM Analytics Insider, SAS contributor, former Tableau Zen Master, Top 10 Women Influencer and active analytics community member. She is keenly interested in the intersection of data visualization and data science and writes and speaks persuasively about these topics.

In this podcast, Wayne Eckerson and James Serra discuss myths of modern data management. Some of the myths discussed include 'all you need is a data lake', 'the data warehouse is dead', 'we don’t need OLAP cubes anymore', 'cloud is too expensive and latency is too slow', 'you should always use a NoSQL product over a RDBMS.'

Serra is big data and data warehousing solutions architect at Microsoft with over thirty years of IT experience. He is a popular blogger and speaker and has presented at dozens of Microsoft PASS and other events. Prior to Microsoft, Serra was an independent data warehousing and business intelligence architect and developer.

In this episode, Wayne Eckerson and Mike Masciandaro discuss keys to creating successful reports that users will love and use. Masciandaro provides in-depth explanations of each key (easy, drill, monitor, accurate, relevant, timely, responsive, and secure).

Masciandaro is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical as director of BI. During that time, Mike saw and did just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others.

In this episode, Wayne Eckerson and Lenin Gali discuss the past and future of the cloud and big data.

Gali is a data analytics practitioner who has always been on the leading edge of where business and technology intersect. He was one of the first to move data analytics to the cloud when he was BI director at ShareThis, a social media based services provider. He was instrumental in defining an enterprise analytics strategy, developing a data platform that brought games and business data together to enable thousands of data users to build better games and services by using Hadoop & Teradata while at Ubisoft. He is now spearheading the creation of a Hadoop-based data analytics platform at Quotient, a digital marketing technology firm in the retail industry.

In this episode, Mike Masciandaro and Wayne Eckerson discuss how to partner with the business and ensure high levels of customer satisfaction and adoption.

Mike is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical. Mike has seen and done just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others.

In this podcast, Kevin Sonsky reveals the secrets to his success as a business intelligence leader at Citrix Systems. During the past 11 years, he has implemented an enterprise-wide self-service reporting environment that has delivered deeper insights into customer purchasing behavior. At the same time, he has established a grassroots governance program that has successfully standardized on dozens of key enterprise metrics and reports. Kevin is interviewed by Wayne W. Eckerson, long-time thought leader in the business analytics field.

Performance Dashboards: Measuring, Monitoring, and Managing Your Business, 2nd Edition

Tips, techniques, and trends on harnessing dashboard technology to optimize business performance In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance–management initiatives with dashboard technology. Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards. Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.