Customer experience failures are costing businesses billions, driven by siloed data, poor channel selection, and voice latency issues. Discover how Twilio's Conversation Relay integrates seamlessly with Microsoft Foundry models to solve these critical challenges. Learn to build real-time intelligent voice interactions, leverage Azure's robust AI infrastructure, and rapidly deploy scalable solutions that eliminate guesswork and modernize your customer experience workflows.

Showcase your support excellence with the Solutions Partner designation for Support Services in the Microsoft AI Cloud Partner Program. Learn how to qualify, unlock key benefits, and stand out with enhanced visibility and program perks. This designation validates your impact across Microsoft technologies and accelerates business growth.

To meet the growing demand for resilient and high-performance infrastructure for AI workloads, Azure introduces key advancements across its networking stack. The new StandardV2 NAT Gateway delivers zonal resiliency and IPv6 support, now enhanced with flow logs in private preview for deeper traffic visibility. ExpressRoute continues to evolve with metro expansion, general availability of resiliency and scalable gateways, and upcoming support for high-capacity connections up to 1Tbps. Complementing these capabilities, a customer story highlights how DNS traffic is secured and visualized using DNS security policies and threat intelligence on Azure Virtual Networks.

Connection Pods accommodate up to 15 people. Please RSVP and arrive at least 5 minutes before the start time, at which point remaining spaces are open to standby attendees.

Insurance carriers are rapidly adopting AI agents to tackle complex challenges—from customer engagement to claims management and underwriting. In this session, learn practical steps to build intelligent agents by applying agentic frameworks using Microsoft technologies like Copilot Studio. We’ll illustrate with an agent that automates the tedious tasks of an insurance claims analyst, boosting productivity and reducing error.

The Avanade Clienteling Accelerator empowers retailers with AI-driven personalization and Copilot-enhanced workflows. Leveraging Microsoft Dynamics 365, Azure AI, and Power Platform, it delivers intelligent insights, task automation, and seamless integration for scalable, customer-centric experiences that transform in-store engagement and boost operational efficiency.

“On Air at Microsoft Ignite” will dive into key announcements with expert interviews, demos, and real-world applications for all the latest news. ​​

Hour 3 will feature:​ Microsoft 365 Copilot and agent updates: Jeremy Chapman​ Team Viewer: Sebastian Schrötel​ Responsible AI & Centru AI: Ana Welch​ Capgemini: Arnaud Balssa​ Cognizant: Manpreet Singh​ SAP: Dr. Walter Sun​ NTT DATA: Charlie Doubek, Geoff Newman​ Nasdaq: Secure Innovation with PostgreSQL on Azure: Charles Feddersen, Mohsin Shafqat

Software development companies: join us to learn more about partnering with Microsoft through the Microsoft AI Cloud Partner Program, including upcoming changes to offers for software development companies and increased investments in software companies for FY26.

As development velocity increases, testing and operations teams must innovate or fall behind. AI-powered agents are reshaping how software is designed, tested, and deployed. Discover how UiPath and Microsoft are enabling organizations to integrate autonomous AI agents into Azure DevOps and GitHub to deliver faster, smarter, and more resilient applications. This session explores how agentic automation drives adaptive SDLC, continuous delivery, and measurable efficiency in application testing.

Discover how IT and operations teams can harness AI to create custom tools that fit their unique needs. In this 25-minute demo, we’ll show practical ways to integrate AI into workflows, automate tasks, and build adaptive solutions—no data science required. Walk away with actionable insights to transform IT operations today.

Drive faster lead-to-deal conversion with AI agents. Microsoft 365 Copilot and prebuilt agents in Dynamics 365 are freeing sellers to focus on building quality relationships by transforming critical sales processes. Lead qualification, deal acceleration, closing, and cross-selling are automized using real-time customer signals. Learn about new agents, seller use cases, and adoption strategies to drive revenue.

Enterprise teams are rapidly adopting AI agents to streamline operations and unlock new value. This panel brings together customers and partners to share how they’ve built and scaled AI apps using open frameworks and Azure services. Learn how they’ve tackled real-world production challenges—security, orchestration, reliability—and hear how they overcame blockers to deliver measurable business impact through agentic innovation.

Delivered in a silent stage breakout.

Microsoft is enabling energy companies to tackle complex decarbonization challenges using AI-powered solutions. In this session we will highlight use cases like methane emissions detection, predictive maintenance, and generative AI for permitting workflows—demonstrating how agentic AI and copilots are helping reduce emissions, streamline compliance, and unlock operational efficiency.

Experience how C3 AI Agentic Process Automation transforms enterprise work. Unlike rules-based RPA systems or rigid workflow engines, C3 AI Agentic Process Automation enables end-users to describe and execute sophisticated workflows. C3 AI Agentic Process Automation can leverage all data types — including both enterprise and external data. It can describe both fully automated and human-in-the-loop workflows with intelligence, reliability, and adaptability at scale.

Discover how an enterprise organization is decreasing AI risks while threats, data, and agents continue to increase. One essential element to powering secure Copilot use at scale is accurate and automated classification and labeling. Learn how security teams are effortlessly improving data protections for petabytes and hundreds of resources while reducing their workload.

Redefining endpoint security from onboarding to autonomous protection: learn how Defender's AI-powered endpoint security empowers you to do more, better, faster.

Delivered in a silent stage breakout.

Hear from the pioneers at Adobe, eClinicalWorks, CoStar Group, Sinyi Realty and more, who turned Microsoft Foundry models into game-changing solutions. If you want to see how code becomes impact, accelerating innovation, transforming productivity, and creating a better future, this Microsoft Foundry session is your front-row seat.

AI agents are reshaping modern workflows, unlocking new efficiencies while introducing new challenges for security and governance. In this deep dive, experience live demos of purpose-built security capabilities from Microsoft Security solutions. Leave equipped with best practices to confidently secure and govern AI agents in your organization.

Join us to explore how Microsoft and Lenovo are transforming hybrid cloud and AI use cases with Azure Local powered by Lenovo's latest Server Platforms. Discover how customers are moving from legacy environments to Azure Local to unlock new AI-driven possibilities from real-time video analytics and predictive maintenance to medical diagnostics and low-latency inferencing. Hear directly from a customer about their Azure Local journey and how Lenovo and Microsoft are redefining what's possible.

See how Cosmos DB in Fabric makes it easy to power AI-driven applications at scale. In this session, you’ll learn how to process customer data with Real-Time Intelligence, use Apache Spark to train ML-based recommendation engines, and combine vector search with Cosmos DB to deliver high-performance, personalized experiences. We’ll also cover collaborative filtering algorithms, blue-green deployments, User data functions, and Notebooks to build, test, and ship AI-enabled apps in real time.

Industrial companies across every sector have an opportunity to reimagine their operations, blending human expertise with AI capabilities. In this new frontier, Industrial AI collaboration and orchestration amplify worker productivity, product quality, and facility adaptability to address immediate challenges while bending the curve on innovation.