talk-data.com talk-data.com

Topic

CRM

Customer Relationship Management (CRM)

sales marketing customer_service

11

tagged

Activity Trend

12 peak/qtr
2020-Q1 2026-Q1

Activities

Showing filtered results

Filtering by: O'Reilly Data Engineering Books ×
Natural Language and Search

When you look at operational analytics and business data analysis activities—such as log analytics, real-time application monitoring, website search, observability, and more—effective search functionality is key to identifying issues, improving customers experience, and increasing operational effectiveness. How can you support your business needs by leveraging ML-driven advancements in search relevance? In this report, authors Jon Handler, Milind Shyani, Karen Kilroy help executives and data scientists explore how ML can enable ecommerce firms to generate more pertinent search results to drive better sales. You'll learn how personalized search helps you quickly find relevant data within applications, websites, and data lake catalogs. You'll also discover how to locate the content available in CRM systems and document stores. This report helps you: Address the challenges of traditional document search, including data preparation and ingestion Leverage ML techniques to improve search outcomes and the relevance of documents you retrieve Discover what makes a good search solution that's reliable, scalable, and can drive your business forward Learn how to choose a search solution to improve your decision-making process With advancements in ML-driven search, businesses can realize even more benefits and improvements in their data and document search capabilities to better support their own business needs and the needs of their customers. About the authors: Jon Handler is a senior principal solutions architect at Amazon Web Services. Milind Shyani is an applied scientist at Amazon Web Services working on large language models, information retrieval and machine learning algorithms. Karen Kilroy, CEO of Kilroy Blockchain, is a lifelong technologist, full stack software engineer, speaker, and author living in Northwest Arkansas.

Implementing Order to Cash Process in SAP

Immerse yourself in the pivotal Order to Cash (OTC) process in SAP with this comprehensive guide! By leveraging the functionalities of SAP CRM, SAP APO, SAP TMS, and SAP LES, integrated with SAP ECC, this book provides a detailed walkthrough to enhance your business operations and system understanding. What this Book will help me do Understand master data management across different SAP modules to ensure integrated operations. Explore and implement the key functions of sales processes and customer relationship management in SAP CRM. Master the concepts of order fulfillment, including ATP checks, leveraging SAP APO. Dive deep into transportation planning and freight management processes using SAP TMS. Gain insights into logistics execution and customer invoicing using SAP ECC. Author(s) None Agarwal is an experienced SAP consultant specializing in enterprise integration and process optimization. With an extensive background in SAP modules such as CRM, APO, TMS, and LES, Agarwal brings real-world experience into this work. Passionate about helping others leverage SAP software to its fullest, Agarwal writes accessible and actionable guides. Who is it for? This book is tailored for SAP consultants, solution architects, and managers tasked with process optimization in SAP environments. If you're seeking to integrate SAP CRM, TMS, or APO modules effectively into your operations, this book has been designed for you. Readers are expected to have a foundational understanding of SAP ECC and its core principles. Ideal for individuals aiming to enhance their enterprise's OTC processes.

SAP Flexible Real Estate Management

Learn SAP's real estate management integrated solution to effectively manage the real estate portfolio at your organization. You will configure SAP REFX for business scenarios covering solutions from master data to financial posting and reporting. You will address all phases of the real estate life cycle, including real estate acquisition or disposal, portfolio management, and property and technical management. To succeed in today's global and highly competitive economy, asset optimization in real estate management has become a strategic task. Organizations need to ensure insight into their property portfolio to make informed decisions, improve portfolio performance, and reduce compliance costs. Sophisticated solutions are needed to manage changing consumer demands and the global workforce as well as information management, compliance adherence, and leasing and property management. SAP Flexible Real Estate Management by Daithankar is a full-featured book that integrates REFX with Controlling (CO), Plant and Maintenance (PM), CRM, SAP AA (ssset accounting), and SAP PS (project systems). You will refer to real-world, practical examples to illustrate configuration concepts and processes, and learn in an interactive, hands-on way through the use of screenshots, menu paths, and transaction codes throughout the book. What You Will Learn: Understand the SAP REFX Solutions landscape and industry best practices for SAP REFX implementation Configure SAP REFX Integrate REFX with other modules Understand how processes are supported by SAP REFX Who This Book Is For: CIOs/CEOs of organizations with real estate portfolios, SAP REFX purchasing decision makers, SAP REFX pre-sales teams, SAP REFX implementation/AMS consultants

Oracle Fusion Applications Development and Extensibility Handbook

Master Oracle Fusion Applications Design and Personalization Deliver highly adaptable business applications that bolster productivity and drive informed decision-making. Oracle Fusion Applications Development and Extensibility Handbook contains best practices, real-world case studies, and technical deep dives. Discover how to manage design- and run-time customizations, extend existing UIs and build new ones, secure your applications, and integrate with other systems. This Oracle Press guide offers complete coverage of the latest cloud and SOA-based features. Explore Oracle Fusion Applications components and architecture Plan, develop, debug, and deploy customizations Extend out-of-the-box functionality with Oracle JDeveloper Modify web applications using Oracle Composer Incorporate Oracle SOA Suite 11 g composites Validate code through sandboxes and test environments Secure data using authorization, authentication, and encryption Design and distribute personalized BI reports Automate jobs with Oracle Enterprise Scheduler Change appearance and branding of your applications with the Oracle ADF Skin Editor Extend and customize CRM with Application Composer

Oracle Siebel CRM 8 Developer's Handbook

Master the art of customizing and extending Oracle Siebel CRM applications with the comprehensive guidance in "Oracle Siebel CRM 8 Developer's Handbook." Whether you're configuring business components, automating processes, or integrating interfaces, this book provides step-by-step instructions to elevate your Siebel technical expertise. What this Book will help me do Gain proficiency in using Siebel Tools to manage and configure Siebel CRM repositories effectively. Learn to create and manage symbolic strings to support multi-lingual applications seamlessly. Understand and configure business components, dynamic pick lists, and drill-downs to optimize CRM functionality. Master the implementation of Enterprise Application Integration (EAI) interfaces using Siebel Adapter. Automate complex CRM business processes and extend functionalities using Siebel Workflow and scripting. Author(s) Alexander Hansal, the author of this comprehensive guide, combines years of expertise with a hands-on approach to Siebel CRM development. As a seasoned Oracle professional, he specializes in configuring and optimizing Siebel applications for major enterprises. Alexander's writing provides practical, actionable insights aimed at empowering developers to leverage Siebel capabilities fully. Who is it for? This book is designed for Siebel CRM developers and technical architects aiming to enhance their skills in Siebel CRM customization and automation. Ideal for those with a basic understanding of Siebel tools looking to deepen their technical expertise. Whether you're preparing for a Siebel implementation project or are in the midst of day-to-day Siebel development activities, this handbook offers critical insights. Perfect for learners eager to tackle advanced Siebel tasks with confidence and precision.

Oracle CRM On Demand Combined Analyses

Master the Combined Analysis Tools in Oracle CRM on Demand Drive better decision-making across your enterprise using the reporting and analysis techniques in this Oracle Press guide. Through clear explanations and detailed case studies, Oracle CRM on Demand Combined Analyses shows you how to deliver real-time insightful business intelligence to end users. Learn how to perform multiple queries, join tables, format result columns, and add interactivity to your reports. Methods for filtering the results of a combined analysis are also covered in this practical resource. Create, edit, and join reports with set operators in Oracle Answers On Demand Configure roles and privileges to allow access to development tools Use negative reporting methods to compensate for null data Analyze records from the transactional databases and data warehouse in federated reports Add advanced views such as gauges, view selectors, funnel charts, and narrative views to your combined reports Integrate ad hoc analysis using Oracle Answers on Demand Consolidate information from disparate sources with pivot tables Perform calculations across multiple reports using result columns

Oracle CRM On Demand Reporting

Your One-Stop Guide to Oracle CRM On Demand Reporting Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide. Maximize the features of Answers On Demand Strategically plan your reports Format, sort, filter, and modify report data Use column formulas with numeric, date and time, and text data Apply logic and transform data with column formulas Format report title and table views Add charts, graphs, pivot tables, filter prompts, and interactivity to reports Configure advanced views and create custom dashboards Manage reports and control access

Open-Source ESBs in Action

Choice is usually a good thing for consumers but it can be difficult to navigate the landscape of Open Source ESBs. I believe this book is extremely valuable for readers looking to choose an ESB and looking to get a stronger grasp on how to implement an ESB using open source projects. I found the case studies in section III particularly useful since they pull together many of the concepts learned throughout the book. This book guides the reader through a logical journey of discovery and demonstration to deliver a solid understanding of the core ESB concepts and how they can be used in the real world. Armed with this book and the wealth of open source projects available I think the reader will be ready to take on any ESB project. Open Source made ESBs a lot more fun, go and enjoy yourself! —From the Foreword by Ross Mason, Creator of the Mule Project Open-Source ESBs in Action describes how to use ESBs in real-world situations. You will learn how the various features of an ESB such as transformation, routing, security, connectivity, and more can be implemented on the example of two open-source ESB implementations: Mule and ServiceMix. The authors first introduce ServiceMix and Mule, and then present general principles and patterns of ESB use, as well as a structured approach to solving common integration problems, through examples using them. About the Technology The need for enterprise integration is widespread for the simple reason that businesses require independent applications to exchange information with each other. A CRM application must know about the order history of a customer, but that history is stored in the sales application. A technology that companies increasingly use to integrate enterprise applications is the Enterprise Service Bus (ESB). About the Book Working in integration projects is exciting, with new technologies and paradigms arriving every day. In this area, open source is playing a more and more dominant role with projects such as Mule and ServiceMix. Open-Source ESBs in Action will help you to learn open-source integration technologies quickly and will provide you with knowledge that you can use to effectively work with Mule and ServiceMix. What's Inside Numerous code examples Detailed explanation on how to use Mule and ServiceMix Practical, real-world examples and case studies Integration with a full open source tool stack About the Reader About the Authors Tijs Rademakers is a software architect with more than six years of experience in designing and developing Java and EE applications. He works for Atos Origin, a large European system integrator, where he is responsible for SOA and BPM services and knowledge development. Tijs has designed and implemented large process- and application-integration solutions, primarily focused on open standards. He has extensive product knowledge of open source as well as closed source SOA and enterprise integration tools, including Mule, ServiceMix, jBPM, and WebSphere Process Server. Tijs is a regular speaker at Java conferences, where he talks about open source integration topics like Mule and ServiceMix. Tijs lives in the Netherlands near Eindhoven with his girlfriend and his new daughter, Liv. Jos Dirksen has been working with Java and J2EE applications for more than six years as a software architect. The last couple of years, his focus topics have been open source, security, and quality. He has worked with various open source and commercial integration solutions, mostly in the government and the healthcare areas. Jos has a lot of project experience working with Mule, Apache Synapse, and Apache Axis2 and has also completed projects based on the integration tooling from IBM. Jos regularly gives presentation on open source, Mule, and other related topics. He lives in Eindhoven, the Netherlands, with his wife. Quotes A great book for any ESB practitioner. - Rick Wagner, Acxiom Corporation A must-have ESB resource! - Craig Borysowich, Imagination Edge, Inc. The most comprehensive content that I've seen on open source ESBs. - Rodney Biresch, Chariot Solutions The Bible for integration architects. - Davide Piazza, Omnys s.r.l. ...ample code samples and excellent descriptions. - Jeff Davis, HireRight, Inc. This book will take you to a new level. - Christian Siegers, Stater International Mortgage Services

Upgrading SAP®

The purpose of this book is to remove the veil of secrecy surrounding SAP upgrade techniques and concepts, and to provide the user with a detailed description of the steps needed for a successful implementation. Today more than 12 million people in 120 countries who are working for 36,200 companies are using SAP on a regular basis. This popular, but very complex software system must be constantly reconfigured and upgraded to accommodate its latest releases. Upgrading SAP provides a complete overview of the process to upgrade from one SAP release to the next one and explains with detailed descriptions, the use of all relevant SAP upgrade tools. Along with a technical description of the SAP NetWeaver Application Server (AS), it also discusses personnel issues and the economic ramifications of such an upgrade project. Examples in this book are based on various different SAP products and releases, such as SAP NetWeaver 2004, 2004S (also known as NetWeaver 7.0 and 7.1), and SAP Business Suite 2005 with SAP ERP 6.0, BI, CRM, SCM, and SRM. Conceived as both a teaching book and as a reference manual, it covers all the techniques, background information, notes, tips, and tricks needed for any SAP upgrade project. A CD-ROM accompanies the book with templates and outlines for the upgrading process, as well as third-party SAP-related material.

Packaged Composite Applications

Today's corporate computing environment is too often characterized by silos of data in enterprise applications like ERP, CRM, and supply chain management. Integrating these applications involves hardwiring connections between them, often resulting in a rigid and inefficient IT infrastructure.Packaged Composite Applications (PCAs) are an innovative answer to this dysfunctional scenario. Originated by SAP, one of the worlds foremost technology companies, PCAs represent a new architectural paradigm for enterprise computing. Using web services, they combine new functionality with services from existing applications to enable flexible, cross-functional automation. But is this new model right for your business? That's where this book comes in.Packaged Composite Applications is the result of a systematic search through the brain trust of SAP for all of the relevant arguments, examples, concepts, and analogies related to Packaged Composite Applications. This book is not a marketing treatise about neatly-shaped colored boxes. It is not a backward-looking, outdated description of a product without context. This book, rather, combines the approach of a forward-looking analyst with the perspective of an executive who must make things work, without skimping on the relevant technical details. The author examines the ideas driving PCAs forward in the marketplace and the problems and solutions that an executive and technologist will encounter in implementation. The result is an authoritative text that allows all interested parties to assess the value of PCAs for their lives as executives, technologists, analysts, sales representatives, and users.

Designing a Data Warehouse: Supporting Customer Relationship Management

The complete guide to building tomorrow's CRM-focused data warehouses. A complete methodology for building CRM-focused data warehouses Planning, ROI, conceptual and logical models, physical implementation, project management, and beyond For database developers, architects, consultants, project managers, and decision-makers Today's next-generation data warehouses are being built with a clear goal: to maximize the power of Customer Relationship Management. To make CRM-focused data warehousing work, you need new techniques, and new methodologies. In this book, Dr. Chris Todman—one of the world's leading data warehouse consultants—delivers the first start-to-finish methodology for defining, designing, and implementing CRM-focused data warehouses. Todman covers all this, and more: Critical design challenges unique to CRM-focused data warehousing A new look at data warehouse conceptual models, logical models, and physical implementation The crucial implications of time in data warehouse modeling and querying Project management: deliverables, assumptions, risks, and team-building—including a full breakdown of work Estimating the ROI of CRM-focused data warehouses up front Choosing software for loading, extraction, transformation, querying, data mining, campaign management, personalization, and metadata DW futures: temporal databases, OLAP SQL extensions, active decision support, integrating external and unstructured data, search agents, and more If you want to leverage the full power of your CRM system, you need a data warehouse designed for the purpose. One book shows you exactly how to build one: Designing Data Warehouses by Dr. Chris Todman.